Head of Recruiting & HR

At Catapult, we are recruiting on behalf of one of our members, a prominent organization in the Mental Health sector, in their search for an HR Manager. This is an onsite role in the Charlotte, NC area, supporting a multi-site employee population.

The HR Manager will own and oversee all HR functions, managing daily operations while ensuring legal compliance and fostering a positive workplace culture. This role focuses on developing and optimizing processes for performance management, leadership effectiveness, and career development. The ideal candidate will bring strong operational HR expertise and a strategic mindset to enhance HR processes and align them with organizational goals.

HR Operations & Administration

Oversee all day-to-day HR functions, including recruitment, payroll, onboarding, offboarding, benefits administration, and HR record management.

Ensure compliance with federal, state, and local labor laws (FMLA, FLSA, HIPAA, etc.), Maintain accurate employee records and manage HR documentation.

Support payroll coordination and manage time-off tracking (in coordination with outsourced services, if applicable).

Employee Relations & Legal Compliance

Act as the primary point of contact for employee relations issues, providing coaching and conflict resolution support.

Ensure that the organization maintains compliance with employment laws and regulations, managing audits and reporting.

Performance Management

Develop (or enhance) and manage a performance management system, including the creation (or updating) of performance review templates, processes, and feedback systems.

Assist leadership with designing clear goals, key performance indicators (KPIs), and regular check-ins for employees.

Design and implement leadership development programs to enhance management effectiveness and drive high performance.

Support succession planning by identifying high-potential employees and fostering career growth.

Develop and manage career development initiatives, including employee development plans, mentorship programs, and training opportunities.

Employee Engagement

Lead employee engagement initiatives, including conducting employee surveys and analyzing results.

Use survey data to make actionable recommendations for improving employee satisfaction, retention, and productivity.

Training

Design and implement training programs that align with business goals.

Coordinate internal and external training sessions, workshops, and e-learning courses.

Conduct mandatory compliance training (e.g., Ensure training programs comply with labor laws and industry regulations.

HR Strategy & Data Management

Develop and support the development and implementation of HR strategies that align with the overall business goals of the organization.

Analyze HR metrics and generate reports on turnover, employee engagement, performance trends, and compliance.

Ensure data accuracy and integrity across all HR systems.

Process Improvement

Improve HR processes to enhance efficiency and employee experience, particularly in areas such as recruitment, onboarding, and performance management.

Minimum of 5 years of experience in a strategic HR role, with demonstrated ability to partner with business leaders.

Proven experience in developing and implementing HR policies, employee relations, and performance management systems.

Demonstrated experience in recruiting, talent management, employee engagement, onboarding and offboarding.

Experience balancing tactical, day-to-day responsibilities with strategic, long-term planning to drive organizational success.

Comprehensive understanding of federal, state, and local labor laws and regulations.

Skilled in handling sensitive and complex employee relations matters with discretion and professionalism.

Familiarity with HR analytics and performance metrics.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS software.