Head of Project Management

About the role As a Project Manager you will be responsible for the planning and execution of the Project Management Plan, encompassing the Project Plan, Risk and Issue Management, Change Management, Stakeholder communications and deliverable/objective tracking.

You will lead a cross functional team of professionals in supporting you to ensure that project expectations are agreed and met. You will work closely with the Business Consultant team to ensure a smooth process from commercial engagement through to project delivery and beyond. You will also work closely with the product management group to provide structured customer feedback based on customer interaction. During the life cycle of the project, you will be the most visible member of the Comply365 team to your customer and the key point of contact throughout the organisation.

This role is hybrid to our Dallas office with the expectation of attending the office 3 days per week.

What You'll Be Doing Lifecycle governance & gate management

Validate readiness across scope, dependencies/resources, and outcomes (including completion and quality of prior-phase deliverables), using evidence to confirm the work is ready to progress

Project planning & execution

Develop and execute Project Management Plans and Project Plans to deliver Comply365 products and services on time and on budget

Manage day-to-day operational aspects of delivery, including scope tracking, sequencing, and milestone/objective management

Track project deliverables using appropriate tooling (e.g., assess change magnitude and trigger formal governance (and, where needed, regression to the appropriate gate) rather than managing material changes informally

Ensure changes are documented, communicated, and governed appropriately

Risk, issues, and escalation management

Perform project risk and issue assessment, mitigation planning, and transparent reporting across delivery, capacity, and financial/revenue exposure

Handle escalations, time-critical issues, shifting priorities, and conflicts with a structured approach

When exceptions are required, ensure overrides are deliberate and visible decisions supported by formal documentation (risk classification/exposure, mitigation plan, portfolio and/or financial impact assessment) and appropriate executive approvals

Lead and coordinate matrixed, cross-functional teams (Business Consultants, Product/Engineering, and customer stakeholders)

Manage resources engaged in project activities; Manage stakeholder expectations by providing clear, consistent status, risks, issues, readiness, and decision requirements

Ensure readiness for training, launch, and adoption; Coordinate structured handover to Customer Support, including documentation/context transfer and known risks/stabilization requirements, to support sustained customer operations

Support launch stabilization and monitor early issue patterns to build customer confidence and promote longer-term customer stability

Facilitate project evaluations, retrospectives, and structured root-cause analysis; What We’re Looking For Proven experience managing complex, multi-phase enterprise software implementations (including complex, multi-dimensional software delivery projects)

Demonstrates ability to operate within structured delivery governance frameworks (stage gates, lifecycle controls, or similar)

PMP or equivalent PRINCE2 / APMP Project Management Qualification

Scope and change management in a contractual context

Risk classification and mitigation strategies

Project management techniques and tools (theoretical and practical)

Ability to manage multiple projects simultaneously using strong organizational and time management skills

Risk management

Risk management

Flexible work environment

Paid Holidays

Comprehensive benefits package (medical, dental, vision, life insurance, disability insurance, HSA, and FSA)

Employee referral bonus

We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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