Service Engineering Tech

At IBA, we’re not just building technology - we’re shaping the future of Cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: For almost 40 years, we’ve been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, Cancer treatment, and industrial applications. As the global leader in Proton Therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.

Proton Therapy - delivering next-generation precision treatment
Radiopharmaceuticals - supporting oncology care with premium services and equipment
Dosimetry - ensuring safety and quality in medical equipment
Industrial Accelerators - advancing technology for medical and industrial use

If you’re driven by purpose and eager to make a real impact, you’ll find your place here—where innovation meets meaning.

Join us and help shape the future of healthcare.Responsible for operating and maintaining the equipment that is essential to the Proton Therapy System (PTS), troubleshooting equipment issues, performing routine preventative maintenance, conducting system inspections, and communicating the system's status to leadership and other stakeholders, support hardware and software testing, and be involved in unit testing, integration testing, validation testing, and other site-related activities that allow IBA to deliver on our mission.Maintain and deploy the Proton Therapy System (PTS) for various customer needs, which will include but not be limited to: Quality Assurance, Development, Software/Hardware Testing, Troubleshooting, and Experimentation.
Troubleshoot PTS equipment including electrical, mechanical, and software problems.
Perform maintenance of the PTS including but not limited to routine preventative maintenance, system upgrades, and corrective maintenance as necessary.
Provide support to PTS Hardware and Software testing.
Support daily clinical operations for the customer clinical staff as defined by the Site Manager and Site Technical Leader (STL) in accordance with site policies.
Maintain adequate records as defined by the customer and Site Manager in accordance with company QA and FDA regulations.
Support the PTS in all phases, which will include but not be limited to unit testing, integration testing, validation testing and other various site related activities as the Site Manager and STL defines them.
Customer oriented.
A flexible person, willing to work in rotating shift schedules, and occasional weekends.

S. in Engineering, Physics or other applicable field, or an Associate’s degree with 7+ years of relevant work experience.
3+ years' experience in electrical/mechanical system repair, troubleshooting, maintenance of large integrated systems.
Cyclotrons, Electronics, Mechanical Systems, Software Analysis, X-Ray Systems, Positioning Equipment, Cooling Systems, Vacuum Systems, PLC’s (Siemens), Regulation Loops, Drivers, Sensors, Electric Motors, High Voltage Equipment, Power Supplies, Proton Therapy Systems, etc.
Solid general knowledge of/experience with - Microsoft products such as Excel, Word, Outlook, Teams, etc.
Knowledge of local EHS (Environment, Health, and Safety) regulations.
Basic knowledge of LINUX systems, SAP, Siemens Step 7, and Service Max is a plus.
Experience in LEAN maintenance and Computerized Maintenance Management Systems (CMMS) is a plus.
Shift work in 2-3 week intervals .
Ability to hear and speak clearly and be able to work on a computer and on video calls.

Work with hazardous materials, high voltage, and pressurized gases.
Occupational exposure to radiation, live electrical work, handling hazardous materials, and other occupational hazards pertaining to the maintenance of the Proton Therapy equipment. IBA require staff monitoring to measure your exposure levels. IBA has an Environmental Health and Safety program in place to monitor radiation exposure tracking internal limits to ensure compliance with applicable radiation laws.
Ability to access and navigate each department at the customer’s facility.
Our plans are designed to support your financial, health, and personal needs—covering you and your family.

Life & AD&D Insurance (1x annual salary)
Short/Long-Term Disability (80% / 60% of pay)
Medical, Dental, Vision premium subsidies
Health Savings Accounts / Health Reimbursement Accounts contributions
Paid time off: 7 personal + 10 PTO days (first year)
Tuition reimbursement & development support
Emergency travel & employee assistance

Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.