Administrative Support Professional

Monday - Friday, standard business hours

Main office and warehouse, Metro Atlanta, GA

Position Overview The Administrative Assistant keeps the office, cash office, and warehouse running day to day. The role answers phones and greets customers, supports route drivers at check-in, processes cash collections and Over/Short Reports, enters data into SEED, manages warehouse supplies, and supports hiring and staffing. The ideal candidate is organized, accurate with cash and data, dependable, and comfortable switching between front-office, financial, and hands-on warehouse tasks.

Essential Duties and Responsibilities Front Office and Communications Answer incoming calls, take messages, and route calls to the appropriate personnel.

Greet customers, vendors, and visitors in a professional manner.

Monitor the office email inbox and respond to or route messages promptly.

Receive customer complaints, document them, and forward refund requests to the COO or designated manager.

Prepare forms, labels, letters, and other documents as needed.

Cash Office and Route Driver Support Follow all established Cash Office procedures and security controls.

Prepare for route drivers' return by printing driver check-in sheets and preparing cash collection sheets.

Check in route drivers as they arrive, verify collections, and note any discrepancies.

Process cash input data and prepare daily bank deposits.

Data Entry, Accounts Payable Support, and Recordkeeping Print the Augusta data sheet and enter required information into SEED.

Enter SEED invoices for warehouse transaction reports and perform general SEED data entry.

File red-folder invoices, weekly invoices, completed orders (alphabetically), data sheets, and Over/Short Reports.

Warehouse, Inventory, and Supplies Receive incoming warehouse supplies and check them against orders.

Pull orders for subcontractors and staff; Help contractors with supply orders.

Assist with weekly and monthly inventory of warehouse products.

Hiring and Staffing Support Schedule interviews and assist with interviews as needed.

Compile and submit weekend staffing reports.

Other Duties Cover for other office staff during absences, breaks, and vacations.

Keep company, customer, and employee information confidential.

Perform other administrative duties as assigned.

Qualifications Required High school diploma or GED.

At least 1 year of administrative, office, or cash-handling experience.

Accurate cash counting, reconciliation, and data entry skills.

Working knowledge of Microsoft Office (Outlook, Word, Excel) and standard office equipment (copier, scanner, coin counter).

Courteous, professional phone and customer service skills.

Valid Georgia driver's license and acceptable driving record (to move company vehicles on site).

Proven integrity in handling cash and confidential information.

Preferred Associate degree or coursework in business or office administration.

Experience with SEED, Dext, or similar inventory and accounts payable software.

Experience in janitorial, facility services, vending, or warehouse operations.

Reasonable accommodations may be made for individuals with disabilities.

Regularly sit, stand, walk, talk, hear, and use hands for keyboarding, counting cash, and handling supplies.

Close vision for computer work and cash counting.

Work takes place in an office, cash room, and warehouse. A-Action Facility Services, Inc. may change this description at any time based on business needs. This description is not an employment contract;