Head of Programme Management

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour, depending on qualifications, experience, department budgets, and industry data.
University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
POSITION OBJECTIVE Working with considerable independence and under general direction, the Program Manager provides support and coordinates all general activities of the Case Comprehensive Cancer Center (Case CCC). This includes Case CCC sponsored conferences and symposiums, visits by NIH and other funding agencies, internal and external advisory boards, scientific seminars and scientific review sessions, Case CCC Seminar Series, programmatic retreats and support for the Case CCC leadership team. The Case CCC is a partnership organization supporting all cancer related research efforts at Case Western Reserve University, University Hospitals, and the Cleveland Clinic. The program manager must exercise judgment and discretion in handling assigned responsibilities, including the ability to resolve problems, exceptions and variations in the work or department services. Essential Functions Manage and develop all activities related to the weekly Cancer Center Seminar Series that include national and international speakers. Research potential speakers in partnership with Case CCC program leaders. Molecular Oncology, Cancer Genomics & Epigenomics, Developmental Therapeutics, Immune Oncology, Cancer Imaging and Population and Cancer Prevention. Activities of Seminar Series included managing mini retreats before and/or after the Seminar Series lecture, which include presentations from the three partner institutions intended to drive collaboration, arranging all travel for each speaker, advertising, poster/flyer design, and managing the calendar. Be the department resource for CME applications and submit CME applications as needed for seminar series and conferences (15%).
Provide administrative and logistic support for the center and its executive leadership. Serve as the administrative expert for internal and external constituents on all matters pertaining to the department. Develop efficient, computer-based methods for tracking efficiencies in programming through relational databases and reports. Develop and prepare reports and analysis to support the planning process and to monitor implementation. Administer all aspects of the department including planning meetings, virtual and in person: collect, organize, prepare, and distribute all agenda material. Determine venues and contractors for various seminars and meetings. Oversee the negotiation terms, execution, and administration of multiple contracts with facilities vendors for services, in accordance with budget constraints and University policies and procedures. Assist with implementation of complex and high-level special projects (15%).
Serve an active role on the leadership team in developing long and short-term center strategic planning. Coordination includes all travel arrangements, logistic communication internally and externally, reservations and catering. Review and reconcile all monthly financial statements to ensure expenses are valid and assigned to correct funding source. Track purchase orders and payment processes. Order office supplies including purchasing products/services. Maintain accurate documentation for budget reconciliation. (Manage travel arrangements for the department. Process reimbursements, honorariums, and travel expense reports. Assist faculty, students, and staff with business travel arrangements. Attend all training sessions related to travel and travel regulations. Be the departmental resource pertaining to the policies and procedures related to travel. Process Travel Reimbursement forms in a timely way; Be the first point of contact for the Case CCC Director and administrative suite, greeting guests, faculty, students, and staff with knowledge and kindness. Oversee daily office operations, including answering phone and email inquiries, performing administrative duties, and coordinating service requests (e.g., computer, facilities, phone, custodial, e-waste, shredding). Handle mail and package distribution and processing, and assist with copying, faxing, and scanning. Daily contact with other university administrative areas and centers at all levels for overall operational functioning of the center including but not limited to; School of Medicine-based offices such as Human Resources, Faculty Affairs, and Central Payroll or University Technology.
Frequent contact with constituents including elected officials, agency, business, and community leaders, travel and vendors to provide/coordinate/exchange information.
SUPERVISORY RESPONSIBILITY This position has no direct supervision of staff employees. Qualifications Education and Experience: High school education and at least 6 years of related experience OR Bachelor's degree and 3 years of related experience. Experience, education or training in public health, education, government relations, and/or academic medical settings is highly desirable.
Communicating effectively in writing as appropriate for the targeted audience. Professional phone/speaking skills. Well-developed writing and research skills.
Spelling, vocabulary, grammar and reading comprehension of work-related documents.
Understand procurement and financial billing.
Attention to quality and detail are essential; Ability to handle confidential, sensitive information is essential.
Skilled computer experience including Microsoft Office, Google documents, retrieval of web-based information, website content, telepresence/videoconferencing/webinars, and Adobe Acrobat Pro software, Outlook/Google calendars.
Experience with office resources and equipment including phones and telecommunications systems, fax machines, copy machines, and TTY devices.
Ability to create a broad range of professional documents and templates for internal and external communications and reports.
Understanding of and ability to manage marketing and communications duties as assigned.
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
Willingness to learn and utilize Artificial Intelligence (AI).
Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS The work setting is a general office environment, but more physical duties such as transporting office supplies and equipment may be assigned. This position may require occasional and often unexpected longer than 8-hour days during the week and/or on weekends. The employee will perform repetitive motion using a computer mouse and keyboard to type.
All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at View phone number on click.appcast.io to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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