Head of Operations **URGENT**

WHY MILLCRAFT At Millcraft, we’re more than a business, we’re a family. We care deeply about our people, our customers, and our communities, and we believe in creating a place where you can grow, belong, and make a real difference. Reporting to the Director of Operations, the primary responsibility of the Operations Manager is to manage and oversee the day-to-day functions within the distribution center in establishing and maintaining efficient and effective processes in the flow of merchandise in and out of the facility. The Operations Manager is responsible to assure growth, diversification and learning among all Operations team members. Oversee all operational activities of the distribution center (DC) in order to manage and improve the flow of inventory in and out of the facility - includes receiving, picking, packing, shipping, transportation, and others
Ability to manage a total operation to meet productivity and safety targets
Train, coach, develop, and lead all employees to encourage professional growth and great performance. Participate in the management of the DC budget and financials
Collaborate on staffing levels and productivity in order to achieve and maintain a cost-effective operation
Ensure that all loss prevention and security guidelines are followed
Set expectations and hold team accountable for efficient and effective movement of inventory to ensure timely delivery and accurate inventory
Participate in the annual performance evaluation process with input and suggestions for improved performance, skills gaps and opportunities for training, attendance, participation in and recognition of safety, and others
Provide training for, oversee and maintain compliance with Millcraft’s safety procedures and OSHA guidelines. Ensure proper usage of Personal Protective Equipment (PPE). Assure all employees are trained in the use of all equipment
Prevent workplace incidents and injuries through training, safe work standards, a clean workplace free from debris and litter, and others
Engage with other division DC’s, stores, customer service and others to assure solid communication and collaboration in the movement of inventory along the supply chain
Manage the company’s time and attendance system with regard to editing, auditing and approving non-exempt employees’ hours worked. Understands and complies with Department of Labor – Wage and Hour Division as communicated and managed by Millcraft’s Human Resources and Operations leadership team
Support the effective use of Millcraft’s ERP system and provide training and retraining to all Operations employees
Follow all Millcraft policies, procedures, and guidelines as outlined in the employee handbook and departmental SOPs
Ensure a safe working environment by strictly following all safety protocols and standards including reporting unsafe conditions, near-misses and incidents immediately to your manager
Other duties as needed for the business.

Technically oriented - daily use of Microsoft Office including but not limited to Outlook, Excel, and Word. Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong leadership and communication skills, with the ability to inspire and motivate teams to achieve performance goals
Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions.
Ability to travel
and participate in manual activities – for training purposes and other
Bachelor’s degree preferred
Experience in a paper and/or packaging environment is preferred
Proven experience in operations management, with at least 3 years of experience in a leadership role
Ensure compliance with safety and company procedures, and actively embody our core values in every interaction and responsibility. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature is moderated by heat in the winter and air conditioning or air circulation methods in the summer.

Medical, Dental, & Vision

• Generous Time Off Policies
• Tuition Reimbursement Program
• Voluntary Dependent Life Insurance
• Company Paid Life Insurance
• Company Paid Holidays
• 401k Retirement Savings Plan
• Employee Assistance Program
• Veteran’s Day Pay
• Company paid Short Term Disability, and Long-Term Disability

We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Millcraft Paper Company complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.