Fully Remote University Registrar

Registrar Services AssistantVCU's Office of the University Registrar is actively searching for a Registrar Services Assistant. The Registrar Services Assistant is a part-time, hourly position that provides general support to the Registrar Services Coordinator and helps ensure smooth daily operations in the Office of the University Registrar. This position assists with a variety of tasks related to student records, registration, transcripts and enrollment services.Serving as an initial point of contact for customers such as students, faculty, and staff by answering phones and responding to department emailsIn-person customer service including greeting and assisting walk-in visitors to the Office of the University RegistrarScanning and filing documents using the appropriate record systems.Ensure information is handled in a confidential and professional manner in line with university policies and FERPA regulations.Other administrative duties as assigned.Availability required Monday – Friday, between 8:00 AM and 5:00 PM, based on departmental needsThis is fully in-person role with no flexibility for remote work.Qualifications:Minimum Qualifications:High school diploma or equivalentStrong communication and customer service skillsProficiency with Microsoft Office (Word, Excel, Outlook) or Google WorkspaceAbility to manage multiple tasks and maintain attention to detailAbility to handle large volumes of calls in a friendly and professional mannerAbility to organize and prioritize workload efficiently and in a timely manner, in order to complete job responsibilitiesDependable, punctual, and capable of working independently or as part of a teamDemonstrated ability to maintain confidentiality and exercise sound judgmentDemonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.Preferred Qualifications:Experience in a higher education or administrative office settingFamiliarity with student information systems (e.g., Banner, PeopleSoft, etc.)Salary Range: $13.77Benefits: All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.