shift Bistro Server / Barista

Barista / Server

Dear Mama is a love letter to the women and communities who raised us, and to the spirit of care that holds people together. The cafe and our approach to hospitality is inspired by the generations of women who have collectively shaped us, and the larger village that raised us as native New Yorkers in multigenerational neighborhoods with extended family, neighbors, and chosen kin who taught us what it means to show up, feed people, and lead with love.

Dear Mama NYC is an all-day cafe nestled on Columbia University’s Manhattanville Campus just 1 block from 125th stop on the 1 train. The cafe is built in a glass-walled atrium with an open kitchen for a relaxed and sun-filled atmosphere where the staff and guests feel like a family. We are looking for a Server / Barista.

We are in search of a Server / Barista who understands the Dear Mama NYC brand, thrives on community connection, and is excited to support the creation of a brand that consumers and guests will passionately champion and follow; whether they are local or love the retail brand from afar. Server / Baristas at Dear Mama occupy a unique position on the floor. Reporting Structure & Authority

This role reports directly to the Beverage & Service Director and the Assistant Manager.

Scope Guardrail: This is a service hybrid role, you will be serving guests both in the dining room and from behind the barista bar, depending on the shift you are scheduled for. Any material changes will be discussed in advance.

Embodying Dear Mama’s culture and hospitality through each interaction

Serve guests in the dining room while providing exceptional hospitality and following the steps of service

Running food and beverages to the guests

Ringing in guests orders at the POS for the guests that are grabbing food and beverage to go

Making coffee orders both for to go orders and guests dining in

Food Safety & Quality

Implement and enforce best practices for sanitation and all DOH standards

You are a service and detail oriented person who is excited to take the Dear Mama brand from a beloved community staple, to a coveted aspirational brand that echoes the soul and intentionality of the brand itself.

You delight in collaboration and an environment that encourages curiosity, experimentation, collaboration and personal growth

You are rooted in your community and excited to great unique experiences for our guests

Positive guest feedback during peak service periods

Original content shared across social media platforms

Sales revenue for merch and branded products

Service and hospitality

You love building community and welcoming guests into a space and thrive on the enjoyment of others

2 year of experience as a server, back server or barista in a high volume restaurants

• Someone motivated to take ownership of their work and contribute meaningfully to a growing, community-centered business.
• This role requires the ability to move, pull, push, carry, or lift up to 30 pounds and to meet the physical demands of an 8-hour shift in a restaurant environment. Minimum commitment of 4 shifts or 32 hours a week

Hourly rate is $11.35 + tips