Head of Operations Management (m/w/d)
Iru
5 to 8 years in Revenue Operations or GTM Operations in B2B SaaS, with progressively increasing scope and responsibility
Deep HubSpot and/or Salesforce proficiency. You understand how the CRM is structured, where data breaks, and how to fix it
Comfortable pulling, reconciling, and translating data across multiple systems into clear conclusions for GTM leaders
Experience managing at least one direct report, with the maturity to develop talent while staying close to the work
Desirable) Experience with BI tools (Hex, Looker, Mode, or similar)
- Desirable) Familiarity with Stripe or other billing systems
- We're hiring a Manager, GTM Operations to lead the GTM Operations (RevOps) function at Iru. This is the team responsible for the systems, data, and processes that keep Iru's revenue engine accurate, predictable, and built to scale
Alongside GTM Engineering, GTM Operations forms one of the two pillars of our broader GTM Operations & Engineering team, and together the two functions build the operational backbone of Iru's go-to-market motion
In this role you will support every department in Iru's GTM organization, including Sales, Sales Development, Customer Success, Solutions Engineering, and Marketing. You will lead a small team of one direct report that will grow over time, while staying hands‑on with execution and building the operational standards, cadences, and reporting the function will run on. As the team scales, the management share of your time grows. Lead the day‑to‑day operations of Iru's revenue engine, including the systems, data integrity, and processes that hold the GTM motion together
Own Sales Operations: pipeline hygiene, forecasting infrastructure, and the operational reporting Sales and Sales Development leaders rely on
Own Marketing Operations: lead lifecycle, scoring, attribution, and funnel reporting across the GTM org
Own Customer Success Operations: book‑of‑business management, segmentation, and the operational data behind renewal and expansion
Lead operational sales planning in partnership with Strategy & Analytics, including territory design, quota setting, and capacity planning
Partner cross‑functionally with Finance, Programs, and Enablement on the operations that touch the revenue motion end‑to‑end
Build and develop the GTM Operations team as it scales
Revenue data is trusted across the organization, with GTM leaders and Finance confident in the numbers they see
Pipeline hygiene and forecasting cadences are owned by GTM Operations and run reliably without senior escalation
GTM leaders describe Operations as reliable, proactive, and easy to work with
The GTM Operations team is growing in capability, producing higher‑quality work and operating with increasing independence
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