Administrative Professional (part-time or full-time)

Job Type: Civil Service Permanent Full-Time
Commission on Crime and Delinquency
Division: EX PA Comm on Crime & Dlqntcy
Union: AFSCME
Bargaining Unit: A4
Bureau / Division Code: 00817000
Bureau / Division: Pennsylvania Commission on Crime and Delinquency
Do you want to be part of a mission-driven organization that is focused on facilitating partnerships and collaboration that support victims and promote safer schools and communities for all people in our state? Apply to be an Administrative Assistant 1 with the Pennsylvania Commission on Crime and Delinquency. This role performs administrative staff work for our Office of Research and Safety Initiatives (ORSI), Children's Advocacy Center Advisory Committee (CACAC), and related grant programs, committees, and workgroups. You will help organize and analyze key information while ensuring that administrative and collaborative processes run smoothly. This position provides administrative and analytical assistance for key Commission initiatives including the CACAC's mission to support children's advocacy centers and multidisciplinary investigative teams that promote prevention, treatment, and justice for victims of child sexual abuse and child abuse. It helps maintain efficient and smooth processes for agency operations, grant activities, and committee responsibilities. As an Administrative Assistant 1, you will perform the following duties:

Operations Review: Analyze existing administrative, grant management, and related operational procedures to identify issues, inefficiencies, or inconsistencies and recommend opportunities for improvement
Grant Process Support: Assess and track grant applications' status, completeness, timeliness, and adherence to established procedures and communicate findings that require follow-up; provide administrative support for grant management activities
Committee Assistance: Direct administrative processes to help prepare committee matters for higher level review; coordinate meeting and event scheduling, logistics, and travel arrangements and prepare meeting materials
Information Management: Research, compile, evaluate, and summarize administrative and program information; prepare reports, charts, and other informational materials; and develop and maintain databases and tracking systems
Serve as an administrative liaison between ORSI, CACAC, and stakeholders; respond to routine administrative and program-process inquiries; Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
Such training as may have been gained through graduation from a four year college or university; Any equivalent combination of experience and training.
Legal Requirements:
~ Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Veterans:
~ 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. Completing the application, including all supplemental questions, serves as your exam for this position. Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

S. holidays, as well as flexible work schedules and work-from-home opportunities.*

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• How many years of full-time paraprofessional level or higher experience do you possess?
• If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have general questions regarding the application and hiring process, please refer to our
~ Compiles information for financial, statistical, monthly, or other reports, manuals, grant applications or status updates, letters, memoranda, news releases, speech drafts, training materials, policies and procedures, in order to record information, respond to correspondence, or disseminate information. Formats document submissions for review, approval, and distribution to personnel.
Levels of Performance
Select the Level of Performance that best describes your claim.
I have experience compiling information for various types of documents and reports. I was responsible for compiling the entire document or report.
I have experience compiling information for various types of documents and reports. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

# WORK BEHAVIOR 2 - CUSTOMER SERVICE

Interacts with the public, coworkers, or other personnel to gather information, act as a liaison between staff, and explain rules, regulations, and policies. Provides appropriate responses to inquiries and refers individuals to the appropriate area for assistance as necessary.
Levels of Performance
Select the Level of Performance that best describes your claim.
I have experience receiving customer inquiries. I have experience receiving customer inquiries. I was responsible for answering general questions but referred customers to someone else for responses to technical questions.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The actual duties you performed related to customer service.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
# WORK BEHAVIOR 3 - REVIEWING AND MAINTAINING DOCUMENTS
Reviews and maintains documents and manuals. Updates all materials when policies and procedures are created or updated and distributes the updates to staff as changes occur. Levels of Performance
Select the Level of Performance that best describes your claim.
I have experience reviewing and maintaining documents and manuals. I have experience maintaining documents and manuals. I have successfully completed college-level coursework related to documents management, records retention, record keeping, information confidentiality, or records management.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
Your experience reviewing and maintaining documents.
Your experience evaluating and recommending changes to documents.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
# Conducts research by gathering, analyzing, and interpreting information related to the development of new policies and the evaluation of existing policies. Researches files and coordinates information from other personnel to prepare for special projects and reports as needed.
Levels of Performance
Select the Level of Performance that best describes your claim.
I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
I have successfully completed college-level coursework related to research methods, statistics, research design and analysis, or data collection.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The data sources from which you compiled information.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
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