CAREGIVER (Full-time : Care
Virtual Vocations Inc
Supporting clients and families throughout their treatment journey, the remote Care Experience Specialist will provide care coordination, manage client communications, and act as a liaison between clients and internal teams in a full-time capacity.
Key responsibilities
Answer inbound calls, emails, and texts to resolve patient and family concerns efficiently
Coordinate with internal teams to support client-related requests and improve patient experiences
Identify gaps in treatment attendance and proactively reach out to clients to address issues
Required qualifications
High school diploma or equivalent
Minimum 2 years of experience in a customer/patient success or support role
Experience working with young adults and adolescents in a healthcare setting preferred
1-2 years of Salesforce experience or equivalent CRM platform required
Knowledge of HIPAA policies and procedures Virtual Vocations Inc
Vacancy posted 5 days ago
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