Head of Operations **URGENT**

Job Description Mitigation Operations Manager
One of the most trusted names in disaster restoration services with offices in Chicago's South suburbs is seeking a self-motivated, energetic, persuasive individual to fill our Mitigation Operations Manager position. This is an individual that is committed to conducting business according to our core beliefs.
Helping our community in their time of need
Rebuilding homes and businesses
Management and training for all Estimator/PM's for scoping, estimate writing and strategies, selling to the customer, budgeting and producing, profitably
Delegate duties to personnel, review personnel performance, and hold staff accountable to company standards
Coaching and developing staff to achieve desired performance levels and provide opportunities for success in day-to-day functions, and long term and short-term goals
Provide corrective action/growth plans for employees that need improvement in their performance and handle any disciplinary actions as necessary
Achieve profitability goals for the company through job costs measurements, budget amounts and cash flow through timely collections of dollars
Comparing budgets with actual performance, monthly budget review, and preparation of the annual budget with the Controller
Accountable for gross profit margins, customer service levels and the mix of work of the company
Implementation of company business plan through working with the GM to develop and update the business plan for the overall development and outcomes of branch operations
Management of Project Managers and assisting in project management duties as needed
Locating and utilizing subcontractors
Management and oversight of PM's business development and marketing efforts, including the staff. Communicate a positive image of the company to the entire staff and customers
Implement and manage regular safety meetings and training and log accordingly
Comprehensive knowledge of budgets, cash flows, collections, and business plans.
Restoration programs, duties, and functions
Marketing and sales resources and how to efficiently work with clients to bring in business and keep current business
Industry software: Xactimate, Contractor Connection, PSA, Code Blue and other similar programs
At least 5 years' experience in management within the Restoration Industry

Must work in an outdoor setting and drive and operate motor vehicles, mechanical equipment and machinery
Must work around cleaning supplies, deodorization, and other products with a chemical base
Ability to stand, walk, squat, climb, crouch, crawl, bend, stoop, kneel, reach, push, pull equipment and retrieve items
Employees must possess the ability to lift, carry, push, and pull materials and objects up to 75 lbs.

Working outdoors in varying temperature conditions and some direct exposure to hazardous substances
Workers may be subject to uncomfortable working conditions including exposure to extreme heat or cold, dust, noise, unusual heights, confined spaces, electrical currents, and construction hazards
Due to the nature of the work, often the job sites will be dirty, possibly cold or wet and sometimes unsanitary
We believe that our people are our greatest asset. As a Mitigation Operations Manager, you'll have the opportunity to work with a dynamic team and make an immediate impact on the growth of our business. We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.