Head of Security Product Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product management
The Services team’s products and solutions fuel growth for partners globally by providing cutting-edge services across Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile product teams deliver end-to-end solutions for a diverse global customer base.
We are seeking an experienced Manager, Product Management to join the Payment Reconciliation Intelligence (PRI) global product team. In this critical leadership role, you will drive the modernization of Mastercard’s Operational Reporting (OR) platform by ensuring a cohesive, scalable, and future-ready reporting ecosystem.
You will partner closely with Product, Technology, Commercialization, and other internal stakeholders to align upcoming reporting changes, avoid duplicative efforts or competition with existing products, and establish the OR platform as the single access point for all operational customer reporting.
In addition to modernization efforts, this leader will focus on identifying new strategic opportunities and synergies across products, particularly leveraging customized reporting and data insights to enhance our overall product portfolio and deliver additional value to customers.
Building and maintaining strong relationships with internal business partners is vital to ensure cross-product alignment, a partnership driven platform strategy, and long-term success in delivering unified reporting solutions.
The ideal candidate brings a strong platform mindset, excellent stakeholder leadership skills, and experience executing complex initiatives at global scale.
Product Managers in Services at Mastercard:

• Build data-driven products that enable customers to extract meaningful, actionable insights from their data.
• Translate customer needs and internal strategy into scalable, platform-driven solutions.
• Balance long-term platform vision with near-term delivery and commercial realities.
• Set product direction collaboratively, ensuring alignment across adjacent products and platforms to maximize overall portfolio value.

Lead the strategy and execution of reporting modernization initiatives, transitioning legacy reporting technology to modern infrastructure with minimal customer disruption.

• Define and drive a clear migration roadmap, including sequencing, dependencies, customer impact considerations, and success metrics.
• Establish the OR platform as the single, consistent access point for operational customer reporting, aligning user experiences, entitlements, and delivery models across the platform.
• Work closely with Product Development, Technical Program Managers (TPMs), and other stakeholders to translate platform needs and migration requirements into actionable user stories and executable roadmaps.
• Support go-to-market planning by providing clear positioning, customer communication strategies, and internal enablement materials related to reporting changes and new platform capabilities.
• to drive adoption, alignment on strategy, and long-term success through a partnership-driven approach.

Strong understanding of data-driven products, reporting platforms, and analytics solutions.

• Experience leading or contributing to product migrations, platform consolidation efforts, or legacy modernization initiatives.
• Conceptual understanding of APIs, data flows, batch processing, and reporting architectures.
• Ability to evaluate technical trade-offs related to scalability, performance, maintainability, and long-term platform sustainability.
• Proficiency in analyzing data and customer usage patterns to inform migration prioritization and product decisions.
• Familiarity with cloud-based platforms and SaaS delivery models (AWS, GCP, Azure, etc.).

Ideally involving platform strategy, technology migrations, or product consolidation efforts.

• Demonstrated strength in relationship management, with experience building trusted partnerships across Product, Technology, Commercialization, Sales, and other internal teams to drive alignment, manage dependencies, and deliver outcomes in complex, matrixed organizations.
• Strategic thinker with the ability to balance customer needs, platform health, cross-product alignment, and commercial impact when making decisions.
• Experience in Agile product management, ideally within payments, financial services, or data/reporting products.
• Highly organized and comfortable managing multiple interdependent workstreams simultaneously.
• Bachelor’s degree in business, technology, or equivalent experience required; MBA or other advanced degree preferred.
• Familiarity with Mastercard products, operational reporting platforms, and network-enabled data products is a plus. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on decentrajobs.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; S. observed holidays; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and on-site fitness facilities in some locations.