Full Time Head of Housekeeping

Concord Hospitality is seeking a detail-oriented and service-driven Housekeeping Manager to lead our housekeeping, laundry, and house person teams. This role is key in ensuring the cleanliness and upkeep of guest rooms, public areas, and overall property presentation while working closely with the Front Desk and Maintenance teams to deliver an exceptional guest experience.

Encourage and support team members to reach their full potential.

Oversee daily housekeeping, laundry, and house person operations to ensure high cleanliness standards.

Inspect guest rooms and public spaces to ensure quality, cleanliness, and proper working order.

Manage departmental schedules, supplies, and budgets to meet operational goals.

Respond to guest needs and resolve service issues in a timely, professional manner.

Ensure compliance with safety standards, policies, and brand requirements.

Prior leadership experience in housekeeping or cleaning operations within hotels, healthcare, or multi-unit housing.

Demonstrated attention to detail and commitment to quality.

Professionalism, integrity, and pride in delivering excellent service.

Benefits (Full-Time Associates Only):

Comprehensive medical, dental, vision, life, and disability insurance

Discounted hotel stays

Extensive training and career development opportunities

Performance-based bonus eligibility

Quality, Integrity, Community, Profitability, and Fun. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

Pay rate: 26.44 Hourly

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#