Full Time Head of Housekeeping

Moxy isn’t your average hotel. It’s bold, playful, and full of personality, right in the heart of downtown Richmond. Behind every fresh, stylish, guest-ready room is a housekeeping team that knows what it’s doing, and a leader who makes it happen.As our Executive Housekeeper, you’ll own the entire housekeeping operation. You’ll build and coach your team, keep rooms looking sharp, manage budgets and supplies, and set the standard for what clean and comfortable feels like at Moxy. A hotel with personality. Downtown energy. Work in the middle of Richmond’s restaurants, music, and city buzz.Your ideas, systems, and leadership shape how the whole hotel runs.Steady full-time hours. Today’s Executive Housekeeper could be tomorrow’s Assistant General Manager, General Manager, or beyond.WHAT YOUR DAY LOOKS LIKELead daily housekeeping and laundry operations to keep guest suites and shared spaces clean, comfortable, and welcoming.Hire, train, coach, and recognize associates while setting clear performance expectations.Inspect rooms and public areas, follow up on missed details, and maintain brand cleanliness standards.Manage linen, cleaning supplies, and equipment inventories while keeping costs on track.Hit productivity and labor cost goals with smart cost-control systemsRecognize and reward team members who go above and beyond for guestsJump in and help your team on busy days, because great leaders lead by exampleYOU’LL FIT RIGHT IN IF YOU...At least 2 or more years of hotel housekeeping experience, including 1 year in a housekeeping supervisor or management role.A positive attitude and willingness to help others succeed.Strong attention to detail, organization, and time management skills.Comfort using hotel systems, tracking inventory, and communicating room status.Availability to work weekends and holidays, with flexibility for evenings or other shifts as business needs require.Can stand, walk, bend, kneel, and move between floors for long periodsCan lift, carry, push, and pull up to 30 lbs, including linens, supplies, and cartsHave a high school diploma, GED, or equivalent experience (preferred)FULL-TIME PERKSHealth, dental, and vision insuranceAccident plus short- and long-term disabilityCritical Illness InsuranceHospital Indemnity InsurancePre-Paid Legal401(k) with company matchPaid time off and paid holidaysPet insurance (because your pets are family too)Shamin Perks: deals on tickets, rental cars, attractions, and footwearEmployee discounts at our branded hotelsBONUS: Once you’re on the team, you can earn a $200 referral bonus for every friend you refer who gets hired (conditions apply).Fast-forward to today: we’re the largest hotel owner and operator in Virginia, with 80+ hotels and growing.Passionately Serve: Care deeply and create memories.Ready to Help Your Team Shine?Apply today to lead our housekeeping team at the Moxy Richmond Downtown!J-18808-Ljbffr The Moxy Richmond Downtown