Production Training Facilitator

Operational Process Specialist

The Operational Process Specialist plays a central role in strengthening training governance and operational standards across the manufacturing floor. You'll support Production, Quality, and HS&E teams by maintaining training systems, documentation, and compliance routines that keep operations running smoothly. This role also contributes to continuous improvement by analyzing performance data and helping to eliminate losses. It's a great fit for someone who enjoys building capability, improving processes, and supporting frontline teams.

Your Key Responsibilities

Training governance Maintain SOPs, work instructions, training documents, employee qualification records, and the Skills Matrix while coordinating onboarding, cross-training, and annual/refresher training plans.

Compliance management Track and support Quality, Safety, HS&E, and Life Saving Rules training requirements, ensuring audit-ready documentation and accurate compliance dashboards.

Training operations Manage training systems, schedule sessions with managers/SMEs, and uphold training KPIs and governance routines.

Operational troubleshooting Assist production teams with process issues, root-cause analysis, and investigations into deviations, nonconformities, and operational losses.

Performance analysis Analyze downtime, delays, training gaps, and productivity data to identify improvement opportunities and support loss-elimination efforts.

Continuous improvement support Contribute to efficiency, waste-reduction, standardization, visual management, and new product/project implementation while collaborating across Production, Quality, Planning, Maintenance, and HS&E.

We Bring

Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen

A chance to impact millions of consumers every day sustainability embedded in all we do

A science led company, cutting edge research and creativity everywhere from biotech breakthroughs to sustainability game-changers, you'll work on what's next

Growth that keeps up with you you join an industry leader that will develop your expertise and leadership

A culture that lifts you up with collaborative teams, shared wins, and people who cheer each other on.

A community where your voice matters it is essential to serve our customers well.

You Bring

Educational foundation Bachelor's degree in Engineering, Operations, Industrial Management, Business, or a related field, with strong Microsoft Office skills and experience using documentation and operational systems.

Preferred qualifications Lean Six Sigma Green Belt, SAP familiarity, manufacturing exposure, continuous improvement knowledge, and experience with training or compliance systems.

Core experience 25 years in manufacturing, operations support, training coordination, documentation control, or continuous improvement, with proven cross-functional collaboration.

Advanced experience Background in root-cause analysis, audit preparation, compliance support, KPI reporting, and operational performance tracking; intermediate to advanced English.

Essential skills Strong organization, prioritization, communication, ownership, attention to detail, problem-solving, proactivity, adaptability, influence, teamwork, and an operational mindset.

Desirable skills Leadership potential, analytical thinking, training facilitation, continuous improvement mindset, and strong presentation/reporting capabilities.

The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $40.00-$50.00.

In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

At dsm-firmenich, we don't just meet expectations we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.

Because real progress only happens when we go beyond, together.

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.

We welcome candidates from all backgrounds no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we're here to help just let us know what you need, and we'll do everything we can to make it work.

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.

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