Client/Customer Support Rep

Provide excellent customer service to help facilitate a positive and efficient experience for people accessing and participating in services as well as employees providing those services. Responsibilities include responding to phone calls, receiving and directing clients, data entry, retrieval and organization, and coordinating workflows across programs. We support our employees with a robust benefits package, quality supervision, flexible scheduling, a vibrant work culture, ongoing training opportunities, and avenues for career growth. Ideal candidates will bring a willingness to explore bias, equity issues, successes, and challenges with empathy and curiosity, crucial for thriving and advancing within our organization.

High level technical and MS Office (Excel) proficiency

Experience with data analysis

Working knowledge of electronic health record systems

Robust health insurance options

11 paid holidays (including floating holidays for times important to you)

Equity and inclusion focused affinity and work groups

If you require alternative methods of application or screening, you must approach this employer directly to request this as the platforms you may see this posting are not responsible for the employer's application process.

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