Medical Receptionist - Part Time Night Shift

Medical ReceptionistBedford, New Hampshire, United StatesAt ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.The OpportunityAs a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.Front Desk Management: Answer and direct phone calls in a professional and timely manner.Required AvailabilityMust be able to work 12-hour shifts in consecutive and or non-consecutive days:For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.Flexibility to work nights, weekends, holidays.When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute.High School Diploma or GED required.demonstrating understanding for others and contributing to the creating a community of belonging.Proficient with Microsoft Office Suite or related software.Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.Bonus QualificationsMedical Receptionist certificationPrevious experience in a medical receptionist role or similar customer service positionFamiliarity with medical terminology and basic knowledge of insurance processesExperience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentationExperience working with insurance billing and coding informationWhy You'll Love Working With UsCollaborative team environment that encourages professional growthUrgent care services at no cost to our team members and their familiesExtensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance401k match after one year of serviceAccess to our primary care (depending on location)Educational Alliance with Purdue University Global and reduced tuition rates for team members and their familiesEmployer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and moreThere's a job and then there's purposeful, transformative work. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique.