Head of Services - Support and Managed

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single‑source solutions include turnkey in‑house capabilities with design assistance, as well as engineering applications and automated control systems.

The Applied Service Manager shall direct, manage, recruit, plan, coach, and support a team of applied technicians on projects and maintenance. The position includes Applied and Industrial HVAC cooling systems large‑tonnage systems at 100+ tons. Various types of equipment and applications including but not limited to water‑ and air‑cooled chillers, cooling towers, fluid coolers, centrifugal pumps, central plants, industrial sites and process cooling systems.

Work directly with the Field Supervision to accomplish the following

Oversee the scheduling of all monthly PM inspections

Providing technical support to field applied technicians

Assisting the dispatchers in the ordering of “approved” parts and materials.

Estimating and writing repair work proposals for existing customers

Performing site surveys for existing and prospective customers for new work after-sales lead is established.

Performing periodic inspections of all sites to ensure quality workmanship.

Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by dispatch).

Recruit and perform technician reviews and performance evaluations.

Make customer visits and coordinate regular customer review meetings with key branch accounts.

Work with the branch management team in developing the Branch Business Plan.

Assist in developing new accounts and promoting service/maintenance growth.

Attend weekly branch operations meetings.

5+ years’ HVACR management experience.

10+ years’ technical experience in HVACR, Facilities Management, or Construction Management.

Working knowledge of mechanical systems and applied HVAC equipment.

Ability to plan, organize, and align customer needs with available technicians.

Proficient with Microsoft applications.

We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

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