Front Desk Receptionist: Monday - Friday

Description
Are you a compassionate and detail-oriented person who thrives in a collaborative, patient-centered environment? Join our dedicated fertility care team and play a meaningful role in helping patients build families. This is a unique opportunity to work closely with physicians and clinical staff in a specialty setting that blends advanced medicine with heartfelt care.
The Front Desk Representative role provides patients with a warm and professional first impression while ensuring smooth day-to-day operations of the clinic front office. As a key member of our team, you will:
Greet and check in patients while providing a welcoming, supportive environment
Verify patient demographics, insurance information, and required documentation
Answer incoming calls and respond to patient inquiries in a professional and compassionate manner
Collect payments and assist with basic administrative and billing support
Support physicians, clinic and administrative staff with front office coordination and workflow
Always ensure patient confidentiality and compliance with HIPAA and clinic policies
Other administrative and operational related duties as assigned
Why join us? Consistent Monday - Friday, 7am - 4pm schedule
Specialized training applicable to fertility care setting
The opportunity to make a lasting impact in patients' lives during a meaningful journey
Competitive pay, with medical, dental and vision insurance, paid time off, and paid holidays
Requirements High school diploma or equivalent?
Minimum 1 year of experience in medical front office, reception, or patient services
Strong interpersonal and customer service skills
A passion for women’s health, fertility experience also a plus
Strong communication skills & a team player
Willingness to be flexible, roll with the punches, multitask, and troubleshoot problems
Detail-oriented with strong organizational skills
Exemplifies amazing customer service skills and professionalism

#J-18808-Ljbffr Wisconsin Fertility