Head of Sales & Support

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Task Force Sales Manager Full Time Sales SREE Hotels, Charlotte, NC, US

SREE Hotels is looking for a highly motivated and analytical Task Force Sales Manager with experience in driving sales revenues for hotels to join our team as a Sales Manager. The person hired for this position will be based out of our corporate office, in the Ballantyne area of Charlotte, NC , but must be able to travel up to 70% of the time . The majority of properties managed by SREE Hotels are located in the Charlotte Metro Area. The Task Force Sales Manager travels to assigned hotels within the SREE Hotels portfolio and fills in for open Sales Manager positions and/or provides additional sales support as needed. This position completes sales functions of the assigned hotel including proactive sales activities towards revenue goals while managing new and existing client relationships. The Task Force Sales Manager is responsible for overall account management, business generation, and sales prospecting for their assigned hotel. This experienced sales manager role is ideal for someone who loves traveling and is familiar with various hotel chain scales and markets.

Seamlessly fills in for open Sales positions at assigned hotel and sells the required group segments.

Establishes and maintains a client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the assigned hotel.

Ensures that predetermined sales expectations are met or exceeded.

Manages daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.

Conducts tours, answers questions for walk-in and call-in customers directing them to other sales staff members if appropriate.

Develops and maintains relationships with key clients in order to produce group and/or catering business for the assigned hotel.

Documents all sales activities into Delphi in a timely and accurate manner.

Provides weekly sales activities to the Director of Sales (if applicable) and VP of Sales of the assigned hotel for weekly sales recap.

Conducts weekly funnel reviews with sales team and GM

Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines; confirms agreements in writing and forwards documents to client and affected hotel departments.

Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.

Spends time outside of assigned hotel conducting sales calls and sales blitzes.

Provides administrative support to the Sales team, as needed.

Meets with Operations and Food & Beverage Staff as needed to review group resumes and banquet event orders.

Assists with Sales Manager and Coordinator training and onboarding opportunities when needed and available.

Maintains open and effective communication with team members and management.

Completes all required Company training/compliance courses as assigned.

Adheres to Company standards and maintains compliance with all policies and procedures.

2+ years’ experience as a Sales Manager in a hotel/resort environment is required

Must be able to travel up to 70% (NC, OH & SC)

Bachelor’s degree or equivalent experience.

STS, Envision, OneSource, Delphi and/or CI/TY sales systems experience preferred

Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

professional training & development

responsive corporate support

fully-paid medical insurance after 3 years’ of service

dental

voluntary life insurance

short term disability

To perform the job successfully the candidate must be able to use a computer and other standard office equipment. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Must possess a valid state driver's license in order to make sales calls.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

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