Senior Sales Engineering

Senior Sales Engineer
Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. The Senior Sales Engineer is expected to drive results, inspire confidence, and think strategically, applying both technical expertise and strong interpersonal abilities to maximize customer satisfaction and drive business outcomes. As a Senior Solutions Engineer, you will play a critical role in supporting Fastly's largest and most strategic accounts. Recognizing that not every customer is the same, this role is designed for focused engagements to capitalize on high-growth opportunities, drive revenue retention and growth, and ensure a strong Return on Investment (ROI) for focused customer engagements. You will act as a proactive focal point for assigned customers, ensuring their success and serving as a trusted advisor. This role comes with customer lifecycle responsibilities, including presales and postsales engagements.
Work with customers, prospects, and partners to develop customized solutions aligned to their business priorities.
Design architectures and deliver a customer roadmap that leverages Fastly's platform.
Deliver strategic sales plays and contribute to competitive wins and renewals.
Engage early in the roadmap process to ensure alignment with customer goals.
Champion customer feedback to shape Fastly's product roadmap.
Expand relationships with key stakeholders and build executive-level trust.
Collaborate cross-functionally with Product, Engineering, and Support teams to advocate for customer needs.
10+ years in a customer-facing technical role (Sales Engineer, Solutions Engineer, Technical Account Manager or similar), with a proven record of hands-on experience at pre-sales and post-sales.

• Good knowledge of application security (WAF, API Security, Bot Security) is preferred.
• Proficiency in a scripting language (e.g., Python, Ruby, Perl, PHP, or VCL).
• Willingness to travel up to 30% domestically.

This position will require travel as required by your role or requested by your manager, including travel to the USA.
Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We're always looking for humble, sharp, and creative folks to join the Fastly team. A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at View email address on click.appcast.io collects and processes personal data submitted by job applicants in accordance with our Privacy Policy.