Restaurant & Bakery Cook

Bakery/Deli Cook SummaryTo deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can by supervising the store and leaving the customer so satisfied that no competitor is an acceptable alternative.Bakery/Deli Cook: What I Do, How I Do It, and Why I Do ItAs a Bakery/Deli Cook, this is what I do:Food Service Department Operations – I support food service department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.Replenishment & Inventory Procedures – I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.Equipment and Tools – I adhere to all proper equipment procedures, including cleaning and maintenance requirements.Food Production and Processing – I follow all company and food safety production guidelines for fresh food preparation, production and processing. I ensure all product produced for consumption is properly packaged/wrapped, weighed and/or priced, and labeled according to company and regulatory requirements.Department Cleaning Standards – I adhere to food service department cleaning standards, following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases.Safety/Quality Orientation – I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.As a Bakery/Deli Cook, this is how I do it:Building Relationships – I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.Customer Service/Hospitality – I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines.Professionalism – I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. As a Bakery/Deli Cook, this is why I do it:Customer Focus – I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer satisfaction.Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness."High school diploma or G.Prior work experience preferred but not required in food service (e.g. restaurant, deli, etc.) Ability to work flexible schedule including evenings, weekends and holidays as needed.Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance.Stands and/or walks continuously throughout shift.Visually locates merchandise and other objects, as well as verifies information, often in small print.May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.May be exposed to cleaning solvents or other chemicals.Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.