HR Generalist/Recruiting (Restaurant)

Human Resource Coordinator job at Chick-fil-A Restaurants. At Chick-fil-A Downtown Brooklyn, we strive to be more than just a restaurant. We are a community-driven business that values hospitality, teamwork, and servant leadership. We believe that investing in people is the foundation of a thriving business, and we are committed to fostering a workplace where every team member is treated with dignity, kindness, and respect.

As an HR Coordinator, you’ll play a key role in turning that vision into reality through people-focused practices and hands‑on support.

The HR Coordinator is a vital member of our leadership team, responsible for managing key human resource functions while staying actively involved in day‑to‑day restaurant operations. This role bridges traditional HR responsibilities—such as recruitment, onboarding, and compliance—with a unique operational presence, providing on‑the‑floor support and building strong relationships with team members.

The ideal candidate is highly organized, detail-oriented, and passionate about helping others succeed. You should have a solid background in HR practices, excellent communication skills, and the ability to lead by example in a fast‑paced, team-focused environment.

Talent Acquisition & Hiring Support

Coordinate the end‑to‑end hiring process using applicant tracking systems

Draft and post job descriptions, screen applications, and schedule interviews

Collaborate with hiring managers to facilitate timely decision‑making

Maintain a candidate pipeline to support current and future staffing needs

Onboarding & Training Coordination

Organize and conduct new hire orientation, introducing Chick‑fil‑A culture and policies

Assist team leaders in implementing structured training schedules

Track new hire progress, monitor training milestone completion, and provide feedback to leadership

Track shift changes, time‑off requests, and ensure compliance with NYC’s Fair Workweek regulations

Foster a positive, supportive work environment by being present and approachable during shifts

Support team recognition efforts and help coordinate employee engagement initiatives

HR Administration & Operational Support

Maintain accurate personnel records, training documentation, and onboarding materials

Assist with timekeeping audits and payroll preparation

Support performance management processes and HR policy implementation

A seamless and professional hiring and onboarding experience

A well‑organized and efficient HR operation that supports a positive, high‑performing team culture

Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)

Minimum of 2 years of HR experience (restaurant/retail environment preferred)

Working knowledge of Fair Workweek laws and HR compliance standards

Experience with HRIS systems and Microsoft Office Suite

Bilingual (English/Spanish) is a plus

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