Head of Operations & Business Management

As a member of the Clinical Bioanalytics (CBx) Business Operations and Compliance Team within Translational Clinical Sciences, the Business Operations Manager will serve as a key point of contact for the team by leading or significantly contributing to any of the following CBx processes: finance, contracting, vendor management, quality management systems, document management and associated systems, CBx process systems, audit/inspection management, GSOP review and compliance, and data review/QC. The Business Operations Manager, as an integral member of the CBx Business Operations team, will actively seek and drive efficiencies to improve processes while collaborating with internal partner lines to ensure compliance.

Reports to Business Operations and Compliance Group Lead

Frequent interaction with colleagues within CBx, Clinical and Translational Biomarkers, PharmSci, Global Procurement, Finance and Contract Research Organizations (CROs)/external collaborators, as appropriate.

Member of CBx Business Operations and Compliance Team.

Serve as contracting and finance subject matter expert and main point of contact (POC) for Clinical Assay Leads and external vendors

Draft, review and execute all CBx contracts to support critical timelines on behalf of Clinical Assay Leads

Engage external vendors and manage contract life cycle

Collaborate with Global Procurement to effectively life-cycle manage MSAs for CBx vendors

Develop and/or improve tools for tracking and real time analysis of CBx financial data

Oversee and provide operational support for multiple Business Operations initiatives within CBx

Serve as the SME and primary point of contact within CBx for one or more key systems/processes, including but not limited to TMF, Portfolio on Demand, Buy on Demand, Veeva and/or Submission Ready Document QC

Maintain best documentation practices by effectively managing, storing and distributing necessary contracts or reports

Perform redaction of contracts and MSAs for vendor sensitive (pricing and confidential) information for regulatory purpose (e.g., HGRAC and health authorities' inspections, external audits by the third parties).

Partner with key functional lines to establish and maintain business operations best practices

Perform document and process management by capturing financial and/or bioanalytical study/report entries in appropriate systems.

Follow and contribute to internal best practices and processes consistently and ensure that quality meets Pfizer standards while harmonizing and enhancing productivity

Highly proficient in using MS Word, Excel and PowerPoint

Background in regulated bioanalytical method validation and sample analysis

Familiarity with AI tools, Veeva and/or document management systems (i.e. Self‑driven, having strong time management skills.

Demonstrated ability to plan, manage and support business operations.

Ability to work independently and operate under minimal supervision.

Non‑standard Work Schedule, Travel or Environment Requirements

May require occasional travel to other Pfizer sites.

Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. This position requires permanent work authorization in the United States.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email View email address on click.appcast.io is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing.