Head of Programme Management

Program Manager IThe Program Manager I is responsible for the coordination of all activities related to the fulfillment of assigned customer orders for commercial aircraft passenger seats, from the time a program is handed over by the Sales department, through development, certification, supply chain and production, and until program closure. The primary focus of the Program Manager I is to ensure complete satisfaction of assigned customers with the RECARO Aircraft Seating products and services, maintaining cost, quality and schedule control, as well as RECARO's quality and design standards. The Program Manager I has primary responsibility to maintain program on time performance, quality, cost and weight targets.Manage program from sales handover to program closure with complete responsibility over cost, timeline, scope and quality of the product.Develop full scale project plan in MS ProjectManage ZACSAManage MS Tracking database updatesNegotiate due date changes with OEM and customersDefine project scope, goals and deliverables that support overall program baseline in collaboration with project team, senior management and stakeholders.Manage program scope and access the impact of scope changesResponsible for communication with customers and stakeholdersManage Master Change ProposalsManage Program budget and coordinate budget changes as necessaryService bulletin coordinationResponsible for program documentationProgram Action Items (both internal and external)Program Team Meeting minutesProgram ChecklistAudit files and resultsMCP and Purchase Order filingProgram Milestone Meeting documentation including Agenda and Meeting minutesPSC / IPSC PresentationsConcessions and commitment letters through OEM product support processesResponsible to manage program team to achieve project results:Manage customer changes in close coordination with all impacted team members.Estimate resources and participants required achieve project goals. Identify and manage project dependencies and critical path and continually manage project expectations with team members and other stakeholders.Identify and resolve issues and conflicts within the project team and when not solved in team meetings escalate per the escalation process.Define priorities within the project and agree on delegation of tasks and responsibilities to appropriate personnel with clear accountability within the program team.Ensure IFE test equipment is loaded with correct software level and is functioning properly to test the required system within contract specifications.Responsible for overall program performancePrimary focal for ITCM, PDR, CDR and other technical meetingsResponsible to organize implementation of FAI open itemsInterface with OEM contact and provide regular program progress reports to ensure complete visibility of program at all times.Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.Responsible to adhere Department processes and proceduresActively participate in team and PMO meetings to support process upgrades or develop new processes/ proceduresDevelop and adhere to program management guidelines and standards for project execution.Prepare project audits and implement risk analysis using RECARO standards and tools.Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements (as part of lessons learned practice)RequirementsMinimum of a Bachelor's degree is required. A degree Mechanical, Aerospace or Electrical Engineering is desired with a minimum of 3 years' experience in a Program Management role.Additional Skills:Strong, proven customer relations skills are required.The position requires a basic understanding of engineering concepts and FAA certification procedures for commercial aircraft seats.Must possess strong negotiation skills and the ability to positively influence customer decisions, while maintaining a high level of customer satisfaction.Ability to take initiative and work with minimum supervision.Travel Requirements:Employees are expected to travel up to 25% of the time both National and International may be required.