Head of Business Continuity Planning
Samsung-Electronics-9
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Full Time Auburn Hills, MI, US
We’re seeking an ESS (Energy Storage System) Marketing Analyst to lead market research, support business development, and provide sales-linked customer marketing support for ESS solutions. This role works closely with the Sales team to support customers pre- and post-sale, delivers product recommendations and solutions, and collaborates cross-functionally—including with HQ in Korea—to ensure customer satisfaction and timely issue resolution. The role also supports business management activities including sales management support and P&L analysis/reporting related to ESS.
Some travel required (10-20%) Perform other duties as related to the job function as required.
Define and develop global market analysis and identify market strategies for Energy Storage Systems
(Conduct market/competitive research, customer VOC analysis, and summarize implications for GTM
Report global strategy and future business planning insights related to the energy storage landscape,
and support strategic planning for major customer
2) Business Development
Research and identify new business areas with new customers, new applications, and emerging
Support opportunity discovery, qualification, and early-stage GTM planning in collaboration with
Develop and deliver customer-facing materials and communication plans (decks, one-pagers, briefs, email/webinar/event content as needed) to enable engagement and
3) Business Management
Work closely with the Sales team to provide marketing support to customers (pre- and post-sale), including customer meetings, briefings, and follow-ups. Coordinate with HQ in Korea to ensure customer satisfaction and timely resolution of issues
Build relationships with customers, provide product recommendations, analyze customer needs/issues, and propose solutions in coordination with internal stakeholders
Conduct Profit & Loss analysis and reporting for ESS-related business, consolidating inputs and providing periodic updates to leadership/HQ.Experience in B2B marketing, business development, or commercial roles in ESS, power/energy, industrial tech, EV ecosystem, or adjacent fields
Strong capability in MS Office (PowerPoint, Excel, Word) with professional skill in: comparisons, proposal support)
Presenting to customers and internal leadership
English; Bachelor’s degree (MBA preferred).
INTERNAL TRAINING REQUIREMENTS
Quality Policy
Quality Objectives
QUALITY ASSURANCE REQUIREMENTS
Comply with requirements of the Quality Operating System (QOS) in accordance with ISO 9001:2008
Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems
Initiate preventative and continuous improvement actions relating to product, process and quality systems
Use of appropriate personal protective equipment (PPE) and safety systems
Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures
Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures
Assist with the preparation of risk assessments
Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. Report workplace hazards to the supervisor as soon as possible after they occur
Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident
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