Head of Services - Support and Managed

Our Goal at Laramie Range Ford is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.

We Offer

Pay based on experience

Medical & Dental Insurance

Paid Vacation

Closed Sundays

Great Work Environment

Wonderful Culture

Responsibilities

Ensure that customers receive prompt, courteous, and effective service

Serve as a liaison between technicians and customers

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer

Manage and hire technicians and service advisors

Interview and make new hiresDistribute work between technicians

Prioritize required services

Ensure customer has a positive dealership experience

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Spend quality time building relationships with the customers

Requirements

Technical automotive knowledge

Demonstrated ability to manage others

Organized and friendly personality

Dealership experience preferred

Weibel Auto Group is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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