Head of Recruiting & HR

Human Resources Manager
The Human Resources Manager is responsible for supporting all aspects of the Human Resources function for a large, high-volume hotel operation. This role partners closely with hotel leadership to foster a positive workplace culture, ensure compliance with company policies and employment laws, and drive talent acquisition, employee relations, engagement, retention, and performance management initiatives. The Human Resources Manager serves as a key resource for managers and associates while helping to ensure the hotel's workforce is aligned with operational and business objectives.
Employee Relations

Serve as a trusted advisor to managers and associates on employee relations matters.
Conduct investigations involving policy violations, workplace complaints, harassment allegations, misconduct, and other employee concerns.
Provide coaching and guidance to managers regarding performance management, corrective action, and conflict resolution.
Promote a culture of fairness, accountability, inclusion, and respect.
Talent Acquisition and Staffing

Manage full-cycle recruitment efforts for hourly and salaried positions.
Coordinate job postings, interviews, hiring events, onboarding, and orientation programs.
Uses traditional and nontraditional resources, such as career fairs, online job fairs, community network events, websites, etc., to identify and attract quality candidates.
Coordinates internal transfer process, including screening, coordination of interviews with hiring manager, transfer offer letters, etc.
Follows up with candidates and hiring managers to obtain feedback regarding recruiting process.
Performance Management

Support managers in establishing performance expectations and conducting evaluations.
Ensure consistency in the administration of disciplinary action and performance improvement processes.
Monitor compliance with company performance management programs and procedures.
Compliance and Risk Management

Ensure compliance with all federal, state, and local employment laws and regulations.
Support wage and hour compliance, leave administration, unemployment claims, and workers' compensation processes.
Ensure adherence to company policies and hotel standards.
Employee Engagement and Culture

Plan and coordinate employee recognition programs, engagement activities, and communication initiatives.
Support diversity, equity, and inclusion efforts throughout the hotel.
Assist with associate surveys and action planning initiatives.
Promote a positive work environment that supports retention and employee satisfaction.
Training and Development

Facilitate or support training on company policies, leadership development, compliance topics, and guest service standards.
Identify training opportunities to enhance employee performance and career growth.
Maintain training records and monitor completion requirements.
HR Operations

Maintain HRIS and personnel records with a high degree of accuracy.
Prepare reports related to turnover, staffing, recruiting, attendance, and other workforce metrics.
Support payroll-related processes and coordinate with corporate HR and payroll teams as needed.
Monitor worker's compensation claims.
At least 3 years of prior recruiting/human resources experience; Bachelor's degree, preferably in human resources. Strong interpersonal and relationship-building skills.
Ability to analyze workforce data and develop actionable recommendations.
May require evenings, weekends, and holidays based on business needs.