Head of Operations **URGENT**

As the Supervisor - Operations (Outbound), you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. Schedule: Monday-Friday, 9:00am-6:30pm. Overtime may be required based on business needs. Responsibilities:Coordinate employee work assignments to achieve inbound and outbound service requirementsDirect achievement of performance objectives related to productivity, quality, service, and safetyMonitor workflow, work completed, error rates and related metrics and takes corrective actionEnsure procedures are observed, implemented, and enforcedConfirm quality and inspection process is accurate and excess costs are eliminatedEnsure safe working environment and follows safety regulationsMaintain accurate time, attendance, and performance management recordsMaintain positive employee relations and moraleRecommend performance management actionsAssist in developing and documenting warehouse processesEstablish and monitors performance standards for warehouse functions, including pick, pack, and shipProcess returned merchandiseEstablish and monitors performance standards for equipment, assembly, housekeeping, etc.Develop and implements training certification programs and ensures warehouse employees receive training Qualifications:High School Degree or Equivalent requiredFork Lift Certification preferred3 years warehouse and distribution operations experience1 year experience leading warehouse associatesAbility to operate a forklift or have the ability to obtain a forklift certificationStrong knowledge of inventory control processesKnowledge of electrical, construction or mechanical productsStrong communication and interpersonal skillsStrong time management skillsBasic computer skillsAttention to detailAbility to learn and use business planning systemsResolve problems in a timely manner under stressful situationsComfortable working in a team environmentAbility to operate hand and power tools and equipmentAbility to anticipate and prepare for customer needsPhysical Expectations: Employee uses heavy machinery (e.g., forklift, etc.).#however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​
Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. ​
Learn more about Working at Wesco here and apply online today!​
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.​
Wesco International, Inc., Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. This posting is for a current, active vacancy intended for immediate hire.