Faculty and Administrative Position

Performs a wide variety of office support functions and applies detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information. Incumbent will prepare reports and serve as a liaison between management, other organizational units, and external customers.
The location of this position is at the Eastern Idaho Workforce Training Offices at 101 Technology Drive, Idaho Falls, ID 83401.
At the College of Eastern Idaho, we're dedicated to providing open access to affordable, high-quality education that meets the needs of our students, regional employers, and the community. To support our dedicated faculty and staff, we offer a comprehensive benefits package for qualifying employees:

Affordable Health Plans: With three medical plan options, you can select healthcare coverage that best meets your needs.
Staff accrue vacation leave starting at 15 days a year with a tiered system (Faculty excluded from vacation leave).
Retirement Savings: Faculty and exempt staff are enrolled in the Fidelity 401 (a)plan. Life Insurance: no-cost coverage for you and your dependents with the option to add more.
Enjoy local discounts on cell plans, movie tickets, gyms, and more.
Answer WTCE phone lines, as well as greet walk in customers and provide excellent service to both internal and external customers
Respond to inquiries, and explain department services, policies, and procedures
Utilize word processing equipment and/or computers to create, process, and maintain a variety of documents and administrative records
Act as a liaison between the organizational unit and external customers
Responsible for financial record keeping including monitoring budgets, preparing financial transactions and collect payment information from customers
Update and design the program website, course schedule(s), and other advertising needs
Maintain communication with and assist instructors, WTCE program managers and coordinators as needed
Perform data entry in various systems used by the College
Provide general office and operations support
Maintain a positive, helpful, constructive attitude and work relationship with the supervisor, college staff, students, and the community
Assist in the research and implementation of various division projects
Collaborate in a positive manner with supervisor, college staff, students, and the community
Coordinate routine and non-routine administrative and clerical activities for WTCE under the Director's direction
Assist Director(s) of WTCE in day-to-day operations
Assist the Executive Director in organizing "coordination and strategic planning" meetings
Flex schedule to accommodate events, as requested
High proficiency in computer software such as Microsoft Excel, Word, and Outlook
Extensive working knowledge of computerized record-keeping systems, compilation of data and report formatting, and drafting and reviewing documents from others for accuracy and compliance
Ability to communicate clearly both in writing and verbally
Ability to interpret and explain policies and procedures
Strong customer service skills
Incumbent must reside in Idaho (Currently CEI doesn't sponsor H-1B Visas)
Experience working in an administrative assistant or business office role
Experience working in Higher Education setting
Bilingual (Spanish)
On-site work is essential and regular predictable attendance is required. Employment at College of Eastern Idaho will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Please refer to Policy 225: EOE/ADA - Hiring is done without regard to race, color, religion, national origin, sex, age, or disability. In addition, preference may be given to qualified veterans under state and federal laws and regulations.