Head of Operations & Business Management

Job Description DEL-AIR Heating, Air Conditioning, and Refrigeration is a rapidly growing industry leader with seven locations serving Central Florida - Clermont, Davenport, Jacksonville, Melbourne, Sanford (headquarters), Sarasota, and Tampa.

This role is primarily responsible for the management of the RSR departments in the satellite locations. Also, assists the RSR general managers in providing management support to create an environment that promotes teamwork, continuous improvement, learning, customer satisfaction and high standards of service.

Collaborates with leadership Team, branch managers, sales managers, call center, and other key stakeholders to set reasonable sales and/or productivity goals for assigned location.
Hires and trains qualified candidates to meet business goals.
Identifies training needs and opportunities; develops and implements a plan for meeting those needs in partnership with other business leaders as needed.
Works with customers to address and mitigate deficiencies in quality of service done.
Manages inspection program to ensure compliance with performance work.
Coordinates activities of service technicians and apprentices so that operational efficiency, productivity, and economy are realized for labor, materials, and equipment.
Ability to diagnose equipment malfunctions and prescribe repair procedures.
Responsible for special projects as requested by management and other duties/ responsibilities as assigned to meet the ongoing needs of the organization.
Ensure compliance with all Del-Air policies and procedures.

Have a minimum of 5 years of HVAC field experience.
Computer literate with adequate knowledge in MS Office Suite – Word, Excel, PowerPoint; working knowledge of basic office equipment.
Be experienced with low & high voltage wiring
Prior experience in managing employees, preferred.
Always obtain a valid driver’s license and able to meet auto guidelines to operate a company-owned vehicle.
Ability to speak Spanish, preferred.
Company Paid Life Insurance

• Medical, Dental, and Vision Plans
• Supplemental Benefit Plans (Disability, Accident, Critical Illness, etc.)
• Paid time off (PTO) / Paid holidays
• 401K Retirement Plan - Match
• Corporate Wellness & Safety Programs
• We are accepting applications by replying to this job posting.