Fulltime - HR Generalist

Overview
HR Coordinator - Senior Home Care

Location: Columbus, Ohio

Type: Full-time in person

Compensation: $55,000 - $60,000/yr base salary

Benefits and retirement plans are available

Reports To: Executive Director / Ownership

Responsibilities

Recruitment & Onboarding: Develop and execute recruitment strategies to attract qualified caregivers and office staff. Manage job postings and other sourcing channels to deliver constant caregiver applicants. Screen resumes, conduct interviews, and coordinate hiring decisions. Oversee the onboarding process, including orientation, paperwork, background checks, drug testing, and credential verification. Ensure a seamless new hire experience that reinforces Visiting Angels’ values and culture.

Employee Retention & Engagement: Implement caregiver engagement initiatives (recognition programs, appreciation events, mentorship). Conduct regular caregiver satisfaction surveys and exit interviews; analyze trends and propose solutions. Address employee concerns proactively to reduce turnover and improve morale.

Training & Development: Oversee compliance with caregiver training requirements (state, VA, and Visiting Angels standards). Coordinate continuing education opportunities and skill development programs. Support office staff professional development through workshops, coaching, and performance planning.

Compliance & Employee Relations: Maintain compliance with state, federal, VA, and agency-specific employment laws and regulations. Ensure accurate and timely record keeping for employee files, licensure, and certifications. Manage employee relations, investigations, corrective actions, and conflict resolution. Ensure HR policies are clear, updated, and consistently enforced.

Benefits & Payroll Administration: Administer employee benefits programs (health, PTO, retirement if applicable). Support payroll processing by ensuring accurate employee data entry, hours tracking, and deductions. Respond to employee questions related to pay, benefits, and leave policies.

HR Strategy & Reporting: Track and report on key HR metrics (turnover, recruitment pipeline, time-to-hire, caregiver satisfaction). Provide recommendations to leadership based on workforce analytics. Support the agency’s mission of quality, compassionate care by aligning HR practices with organizational goals.

Qualifications

• Preferred) Bachelor’s degree in Human Resources, Business Administration, or related field.
• Preferred) 3-5 years of HR experience, preferably in healthcare, home care, or service-based industries.

Excellent interpersonal, communication, and conflict resolution skills.

Ability to balance empathy with firmness in employee relations.

Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Proficiency in HRIS, scheduling software, and other management tech.

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