Sales Engineering

Banktech Ventures

Chicago, IL

Client Acquisition Support

Act as a technical expert on discovery and demo calls alongside sales staff

Respond to technical client questions related to security architecture, deployment, integrations, and data governance

Identify and describe application use cases to address client workflows, requirements, data sources and pain points

Account and Client Services Support

Support clients' technical needs throughout client onboarding and operations, in collaboration with Product and Engineering teams

Troubleshoot client inquiries, resolve bugs, implement enhanced features, or escalate to Engineering team

Stay current on new internal releases, features, and architecture changes and translate them into sales-ready language the team can use immediately

Bachelor's degree in computer science, engineering, information systems, or equivalent project experience

3-10 years of experience in a technical role, such as software engineering, IT support, data management, or technical consulting

Familiarity with Python, C++, C#, and JavaScript, with proficiency in one or more of these programming languages

Able to support Proof of Concept (POC), sandbox builds, and integration testing

Able to troubleshoot deployment and integration issues in a customer environment, including reading system logs, identifying configuration errors, and diagnosing and resolving incidents

Familiar with the Software Development Lifecycle methodology (SDLC) and software concepts

Familiarity with on-premise or air-gapped infrastructure deployment a strong plus

Banktech Ventures

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Vacancy posted 1 day ago

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