Advocate (Temporary)

Description The Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.

Recommend appropriate solutions throughout the policy life cycle (including acquisition due diligence).

Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules.

Increase (maximize) the profitability of the client account and ensure retention of that business over time.

Design individual prospect sales strategies and develop growth pipelines.

Conduct contract reviews to ensure alignment of obligations.

Drive the Request for Proposal (RFP) response process, including review, identification, and coordination of line of business groups, and document ownership.

Serve as a mentor to Client Advocates & Account teams.

Targeted 5+ years of commercial Property & Casualty insurance experience in a client-facing role

Knowledge of commercial insurance renewal end-to-end process steps and owners

Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.

Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; Negotiation Skills: able to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.

Effectively advocates for change. Provides encouragement, takes control of team projects.

Excellent project management skills including end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.

Competency in Microsoft Word, PowerPoint, and Excel

Travel required.

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources

Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

EOE, including disability/vets

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