Receptionist-Administrative Position- Full Time

Job Description The Service Manager will oversee the day-to-day servicing and administration of our commercial loan portfolio. This position requires someone who is exceptionally organized, dependable, detail-oriented, and comfortable managing multiple priorities and deadlines. THIS IS AN ONSITE, FULL TIME ROLE IN MIAMI, in the DADELAND AREA.
The Service Manager will work closely with borrowers, lenders, financial institutions, internal team members, and other professionals involved in the commercial lending process. The role involves maintaining accurate loan records, monitoring payments and documentation, responding to inquiries, preparing correspondence, and ensuring that loan servicing activities are handled accurately and efficiently.
We frequently work with commercial loans involving established companies and businesses, including U-Haul-related transactions, making professionalism, discretion, and strong written communication particularly important.

Manage the day-to-day servicing and administration of a portfolio of commercial loans.
Enter, update, and maintain information within Real Synergy, for loan processing and servicing software.
Assist with loan administration from closing through the servicing life of the loan.
Handle confidential financial and client information with discretion.
Provide administrative and operational support to the President and Senior Vice President as needed.
Work collaboratively within a small office environment and be willing to assist with a variety of responsibilities as business needs arise.

THIS IS A FULL TIME EMPLOYMENT THAT REQUIRES ONSITE WORK. THE COMPANY DOES NOT CURRENTLY OFFER MEDICAL INSURANCE

• At least 3 years of experience in an administrative support, office coordination, or receptionist-focused role.
• Proven ability to manage inbound calls, greet visitors, and maintain a detail-oriented front-office presence.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Experience handling administrative documentation, including business, commercial, or loan-related records.
• Familiarity with loan agreements, loan origination support, or similar financial documentation processes.
• Clear written and verbal communication skills and proficiency with standard office software and administrative tools.