Head of Sales Management

As Sales Manager you are responsible for ensuring that revenue targets are met at our resort. Your job is to increase occupancy and generate revenue by developing and implementing sales strategies that target specific markets. Your daily tasks may include analyzing market trends to understand customer needs, identifying new business opportunities, developing pricing strategies and coordinating sales activities with other departments.

Sales Manager responsibilities include, but are not limited to:

Identifies, develops, and maintains property sales and marketing objectives, plans, and programs in accordance with the resort's marketing plan.

Make deliberate choices regarding sales, advertising and public relations strategies to achieve hotel room night, revenue, profit, market share and positioning goals.

Cultivate collaborative, mutually supportive relationships with and among customers, community, sales office, owners and resort staff.

Keep abreast of competition, marketplace and new sales processes and methods to enhance resort’s position and profitability.

Establish, practice and instill by example, a sales management approach that demonstrates integrity, mastery, commitment and efficiency.

Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client.

Addresses and resolves any issues or complaints regarding the sales process.

Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Corporate Director of Sales.

Hospitality sales experience required;

Outside sales, networking and client relationship management experience strongly preferred

Experience with Salesforce and/or Delphi preferred

Customer service excellence with a strong orientation towards client satisfaction

Proven ability to overcome client hesitations and successfully close sales

Capable of establishing and maintaining an extensive client network

Familiarity with property management and sales systems, budget software and financial management

Medical and Dental insurance

401(k) retirement plan with company match

Employee Assistance Program

Scholarship Program

Tuition Reimbursement

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.