Order Processor / Inside Sales

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Sales Coordinator SUMMARY

The Sales Coordinator is responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department’s long term goals and objectives.

Provide excellent customer service to our clients and their guests, third party and direct bookings. Maintain visibility and integrity of our department throughout the resort promoting mutual cooperation in assuring our clients are delivered the service as promised. Develop a trusting and long term relationship with our accounts. Support Sales initiatives across the Sales Office including daily client service, acting as an “inside sales” contact and liaison handling assisting with group leads in the absence of the sales representative when out of office or traveling. Assist in the preparation for travel and tradeshows.

Bachelor’s Degree preferred.

Two years’ experience in customer service in a hotel environment.

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Ability to communicate customer needs and resolve complaints independently.

Ability to identify and assist in the development of accounts.

Ability to act independently with minimal or no supervision.

Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi.

Tasks with Delphi will require follow notes and account entries from post trade shows and telephone activity Math skills, as well as budgetary analysis capabilities required.

Temperature is moderate and controlled by hotel environmental systems. This may include traveling to and from meetings. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. The pay scale for the Sales Coordinator position is $27 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.

We maintain a drug-free workplace and perform pre- employment substance abuse testing.

At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement.