Systems Engineering Tech I

Our CompanyBrightSpring Health ServicesOverviewTop level contributor and technical expert in Windows, Linux/Unix, and virtualization. The System Administrator understands other contributing technologies required to deliver services on all platforms. The System Administrator will be responsible for the overall integration and integrity of the enterprise-wide network including the planning, design, installation, maintenance, management, and security of the Windows, Unix and Linux systems. ResponsibilitiesPerforms server administration tasks, including group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlesslyHandles first level on-call rotation for Systems Engineering teamDocuments configurations, instructional procedures, change management recordsWorks with hardware and software vendors, including support calls and maintenance performed by vendor engineersMonitors datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as neededResearchs, manages, and tracks system patching processesMentors and cross-trains fellow System Administrators Works with the company trouble ticketing system and provides end user support Manages work orders to meet or exceed SLAsCreates and maintains server configuration and disaster recovery documentationTracks industry trends and maintains knowledge of new technologies to better serve the enterprise’s architecture needsWorks within ITIL framework for incident management and change processMonitors datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as neededProvides guidance and training to other technical staffPerforms other tasks as assignedConducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standardsQualificationsCollege Graduate or equivalent work experience; BS in Computer Science, Industry Standard Certifications preferredMinimum four years of experience in Windows 2016/2019/2022 Server; MS SQL 2014/2016/2017, MS IIS; two years of experience VMware ESXi in a SMB enterprise; preferred experience in AIX, Linux, and Unix environmentsExperience of load balancing technology (F5/Netscaler); experience of disaster recovery is desiredTroubleshooting knowledge with OS, Hardware, and Software troubleshooting skills; Strong TCP/IP fundamentals including routing, subnets, network sniffing, DNS, and DHCPProficiency in MS applications (Word, Excel, Access, etc) System awareness and tuning skillsDocumentation under ITIL standardsExperience with Disaster Recover planning and implementation, Replication software, and Service-Now service management platform preferredFamiliarity with MCSE 2008/2012/2016, VCPStrong communication, teamwork, organizational, analytical, and customer service skillsAbility to work in team setting with cross-training and collaborationAbout our Line of BusinessBrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. Follow us on Facebook, LinkedIn, and X.BrightSpring Health ServicesPosition Type: Full-Time