Senior Sales Engineering

mobileStorm is seeking a highly seasoned, presales “A” team member to support our Sales Team. The person should have extensive experience in both the business and technical aspects of a software sale. This person will provide our sales team with expert product support and technical knowledge. The primary focus of this position is to partner with sales to win deals. You must be able to gain the customer prospect’s confidence to such a degree that they see you as the solution expert. You will be expected to architect a complete solution, working with the sales and product teams, and then facilitate selling it to the customer. After the sale is completed, you will transition your work to the Operations team so that the solution is implemented correctly.

As part of the pre-sales team, you must be able to go into a prospect and present the mobileStorm solution from a technical and business point of view. You must be able to create detailed Statements of Work, reply to RFIs & RFPs, and you must then be able to engage with the prospect to learn about their environment, prepare a data flow diagram, and work with mobileStorm engineers to advise the best solution.

Success is measured in closed deals and implementations that occur as planned during the sales cycle. This may require several customer meetings – both on phone and on customer site. Success in this role requires: excellent listening skills, requirements solicitation skills, excellent writing skills, and the ability to document architecture and solutions. Once the solution is accepted by the prospect, you may transition the actual Proof of Concept implementation to an engineer, but will be expected to monitor the entire engagement until the deal is won. After the sale, you will be responsible for transitioning all of the technical knowledge and business requirements gained during the sales cycle to the Operations team so that the implementation is as seamless as possible. A key measurement of performance will be how closely aligned the prospects’ expectations are to the actual implementation.

Present product demonstrations (including API, database and system integration)

Act as technical resource for sales as they navigate through the sales cycle

Write user-focused solution documents

Successfully project manage all presales engagements you are involved with

Document and update SalesForce.Attend prospect, customer or internal meetings as guided by your manager

Travel as required

Example of programming work done within the Presales team:

Customer specific enhancements

Customer specific issue resolutions

BS in Computer Science or equivalent. MBA is a plus but not required.

Demonstrated aptitude with programming (Java is a plus) and scripting languages (Python is a plus)

Demonstrated competence in software engineering in Unix/Linux and Windows environments

Demonstrated competence with relational database design and development

Solid understanding of web service development (REST, JSON and XML)

Tolerance for potentially stressful and/or frustrating customer situations

Good technical skills (ability to install and demo complex enterprise software)

Travel

Documented presales experience in commercial software

Ability to guide sales team to adopt and present correct solution

Previous selling or presales experience of database solutions