Help Desk Support/Technical Support - Remote
NuAxis Innovations
Help Desk Support Technician
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
We work hard and support each other along the way. We are currently seeking a Help Desk Support Technician for a Full-Time position.
NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations.
Deliver Tier 1 support for desktops, laptops, and peripherals
Troubleshoot hardware/software issues and coordinate repairs
Support network connectivity, VPN, and remote access tools
Perform system imaging and OS deployment (Windows 10/11)
Support antivirus/security protocols and endpoint protection
Provide user training and guidance
1-3 years of technical support experience
~ Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
Experience supporting government clients
If so, join our talent community and click to apply now!!
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.?
Vacancy posted 3 days ago
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