Service Concierge Customer Support Position
Sonida Senior Living
Job Posting
Find your joy here, at The Waterford on Huebner, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!
The Waterford on Huebner, a premier retirement community in San Antonio, Texas, provides quality care to residents in an INDEPENDENT LIVING community.
What we offer you:
Flexible scheduling
Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
SafelyYou - AI video technology that detects and prevent falls
Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
Sage - Improve call light response time and improvement to service and care
Microsoft Power BI - one stop for all data needs
Company support for educational and learning opportunities
Paid referral programs for Team Member and Resident referrals
- Medical, dental, vision, and life/disability insurances
- 401k retirement savings offering a discretionary match determined each year based on company performance
- Employee Assistance Program
- Dependent Care and FSA saving accounts
- PTO available day one
- Paid Training
- Benefit eligibility dependent on employment status
- *Eligibility based on location
Receptionist Responsibilities include:
Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
Greets and directs visitors to the community
Receives, sorts, and forwards incoming mail
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Resolving customer questions and concerns
Qualifications:
Enjoy providing exceptional customer service and care to our senior residents
Appreciate the value of being a dependable & responsible member of greater team
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 1 day ago
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