Membership Concierge
Lifetime
Membership Concierge II
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions.
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements:
- Bachelor's Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
LifetimeVacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Membership Concierge in San Antonio, TX vacancy
- Overview The Membership Concierge Manager delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest...SuggestedWork at office
$1,000 per month
...Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support... ...Available to work various shifts, holidays, and weekends. Concierge, and/or sales experience preferred. Position may require...SuggestedHourly payLocal areaRelocation packageShift workWeekend work$17 - $19 per hour
...Job Description Job Description Position: Membership Services Representative Salary: $17.00 - $19.00 per hour; estimated $1500 to $3500 per year in commission. Hours: 8am – 5pm Monday - Friday (onsite, some flexibility in start and end times) This is not...SuggestedHourly payLocal areaWorldwideMonday to FridayWeekend workSafari Club International
San Antonio, TX25 days ago- ...Homebuyer Concierge We are Lennar. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer...SuggestedContract workLive inWork at officeLocal area
- ...Concierge We are seeking a personable and highly organized Concierge to join our vibrant team. The ideal candidate will serve as the first point of contact for our guests, embodying the warmth and hospitality our organization aims to provide. As a Concierge, you will...SuggestedLocal areaShift workAfternoon shift
- Garda World Security in San Antonio is hiring a part-time Concierge Security Officer. This role emphasizes exceptional customer service and entails responsibilities like managing visitor access, conducting patrols, and ensuring safety in various environments. The position...Part time
- ...Patient Concierge Our Patient Concierge will be responsible for the efficiency, accuracy, and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing...Extra incomeFull timeWork at officeMonday to Friday
- Presidian Destinations LP is seeking a Front Desk Agent for Doubletree by Hilton Airport in San Antonio, Texas. The successful candidate will greet guests, manage check-ins and check-outs, and ensure a welcoming atmosphere. This role is perfect for individuals with a passion...
- DoubleTree by Hilton in San Antonio is seeking a Front Desk Agent to be the first point of contact for guests. This role is essential in creating a welcoming atmosphere and providing exceptional customer service, managing check-ins and check-outs. Ideal candidates will ...Shift work
- ...Operations Manage daily Pro Shop operations, including customer transactions and cashier duties. Process payments for events, memberships, open shooting, rentals, and merchandise sales. Monitor inventory levels and order merchandise as needed. Maintain...Work at officeWeekend workAfternoon shift
National Skeet Shooting Association
San Antonio, TX27 days ago $15.25 per hour
Embassy Suites by Hilton San Antonio Riverwalk Downtown Compensation: $15.25 per hour You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests...Hourly payLocal areaFlexible hours$15 per hour
...practitioner-assisted stretching Conduct outreach calls, follow-ups, and appointment scheduling Convert stretch demonstrations into memberships Build long-term relationships with members through excellent customer service Meet individual and team sales goals...Hourly payWork at officeLocal areaWeekend work$18 - $20 per hour
...Veterinary Care Concierge We are looking for Veterinary Care Concierges to join our brand-new, VCA Urgent Care Animal Hospital in San Antonio, TX. At VCA Animal Hospitals Urgent Care NW San Antonio, the Care Concierge plays a vital role in accomplishing our vision...Full timeTemporary workPart timeMonday to FridayFlexible hoursWeekend work- A leading travel agency is seeking a Luxury Travel Consultant to provide exceptional client experiences through each stage of their journey. In this remote role, you'll respond to inquiries, assist with bookings, and ensure client satisfaction. Ideal candidates possess ...Remote job
- The McNay Art Museum in San Antonio, Texas is seeking a dedicated individual for a client liaison role during museum rentals. The position demands excellent communication skills and the ability to manage multiple tasks effectively while ensuring a seamless event experience...Part timeFlexible hoursAfternoon shift
- A travel service company is seeking a Remote Travel Service Coordinator to assist clients with travel-related inquiries and coordinate travel arrangements. This position requires strong customer service and communication skills, as well as the ability to work independently...Remote jobFlexible hours
- A travel consulting company is hiring a Virtual Travel Consultant for a fully remote position. The ideal candidate will assist travelers in organizing their travel plans and provide valuable information to create a smooth travel experience. Responsibilities include communicating...Remote jobFlexible hours
- A leading travel service provider is looking for a Remote Travel Specialist to guide clients through all travel stages—from planning to return. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. Ideal candidates ...Remote job
- ...Forensics Client Concierge San Antonio, TX For over 40 years, we have delivered exceptional Tax, Accounting, Assurance, and Advisory services to clients in San Antonio and throughout the United States. As a result, we have been named 2026 Best Places to Work! We...Work experience placementWork at office
$50k - $70k
...nurturing talent at every level, and fostering a culture of excellence, sportsmanship, and connection. Position Overview The NSSA Membership Director is a full‐time, onsite role based at the National Shooting Complex in San Antonio, Texas. The director supports...Full timeWork experience placementWorldwideWeekend workNational Skeet Shooting Association
San Antonio, TX15 days ago$20 - $24 per hour
Elite Customer Service & Scheduling Specialist Wanted Join a High-Performance Team! Are you a customer service powerhouse with razor-sharp organizational skills? Do you thrive in a fast-paced environment where every detail matters? If you're ready to be the driving force...Hourly pay- A travel service company is seeking a Virtual Trip Coordinator to support travelers from planning through their journey. Responsibilities include handling inquiries, assisting with itinerary changes, and providing destination guidance. Ideal candidates possess strong communication...Remote jobFlexible hours
- A leading cybersecurity firm in San Antonio is looking for a Vice President, Concierge to transform and scale their Cybersecurity Concierge function. In this role, you will deliver a high-touch experience that drives measurable security outcomes, leveraging AI and automation...Flexible hours
- Destinytravel is seeking a Remote Travel Consultant for an entry-level opportunity in San Antonio, Texas. In this role, you will be the primary contact for travelers, providing assistance from initial planning through trip completion. Key responsibilities include answering...Remote job
- CarMax Business Services in San Antonio, Texas, is seeking a customer service representative to act as a liaison between customers and technicians. The ideal candidate will demonstrate exceptional communication and customer service skills, along with the ability to manage...Work at officeShift workNight shift
$15 per hour
Towne in San Antonio is seeking a Guest Service Associate responsible for providing excellent hospitality to guests. This role includes managing the parking and retrieval of vehicles, assisting guests with luggage, and offering directions and information about the hotel...Hourly payNight shift- ...daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments. Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge. Help uphold cleanliness and...Hourly payFlexible hoursWeekend workDay shiftAfternoon shift
$50k
.... Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote...Full timeBank staffWork at officeFlexible hours$45k
...through Humana ~ Ownership PTO (eligible after 6 months) ~8 paid holidays ~ Matching program to your charity of choice ~ Gym membership reimbursement ~401K matching (4.5%) program through John Hancock ~ Free lunches daily ~ Volunteer & team-building events...Temporary workCasual workWork at officeFlexible hours- ...employee workforce. The Ticketing Administrative Assistant provides administrative and operational support to the Season Ticket Membership department to ensure efficient day-to-day business operations. This role assists with ticket member account administration,...Contract workWork at officeAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Membership Concierge. Be the first to apply!
