Head of Operations, Managed Transportation

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.The role may also be eligible for bonus or commission pay. As an Operations Manager - Last Mile at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
train staff on company policies and procedures
Ensure compliance with corporate warehouse policies, procedures, and programs
Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
Use route planning software to build efficient delivery routes
Manage the dispatch of contract carriers and resolve issues throughout the day
Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
Experience with Microsoft Office such as Word, Outlook, and Excel.

Bachelor’s degree in business, logistics, or similar
Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
Experience mentoring, training, and guiding newer/less-experienced team members
Bilingual English/Spanish (read, write, and speak both languages)
Strong business acumen with the willingness to act in partnership with management teams
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Our values are the key to our unique culture and our ability to deliver for everyone we serve.
Fill out an application now and join our talent community to learn about future opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.