Head of Technical Programme Management

is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
it's about being a part of a community. Manager, PMO, the Technical Program Manager (TPM) leads complex, cross-functional technical programs and strategic initiatives that drive business outcomes and improve engineering execution. This role partners closely with Engineering, Product Management, Quality Assurance, DevOps, Architecture, Security, Customer Success, and business stakeholders to plan, coordinate, and deliver large-scale technology initiatives from concept through production deployment.
The Technical Program Manager serves as a bridge between technical and business teams, ensuring alignment across priorities, dependencies, risks, timelines, and delivery objectives. This role combines technical expertise with strong program management capabilities to facilitate collaboration, drive execution, communicate effectively with stakeholders at all levels, and continuously improve delivery processes and operational excellence.
S. citizens are eligible as part of the FedRAMP Critical Access requirements central to this position.
Coordinate cross-functional teams to manage technical dependencies, resource planning, risks, issues, and competing priorities while driving timely resolution and execution
Facilitate planning sessions, technical reviews, release readiness activities, retrospectives, and post-implementation assessments to support successful program delivery
Partner with Engineering, Product Management, QA, DevOps, Security, and Architecture teams to ensure effective collaboration throughout the Software Development Life Cycle (SDLC)
Monitor program health through key performance indicators (KPIs), dashboards, status reporting, and executive communications to ensure commitments are achieved and expected outcomes are delivered
Translate technical concepts, risks, and recommendations into business-focused communications for stakeholders and leadership teams
Champion Agile methodologies, project governance standards, release management processes, and continuous improvement initiatives that enhance quality, predictability, efficiency, and delivery velocity
Prepare executive presentations, steering committee materials, decision frameworks, and strategic recommendations to support organization planning and decision making
Travel to orientation, industry or company events, or other onsite meetings as required
Bachelor's degree in Business Administration, Computer Science, Project Management, Information Technology, or a related field, or the equivalent combination of education and relevant experience
Demonstrated professional experience in Technical Program Management, Program Management, Engineering Management, Project Management, or a related discipline; preferably supporting enterprise software development or SaaS organizations
Demonstrated ability to manage multiple concurrent programs while balancing priorities, dependencies, schedules, risks, and stakeholder expectations
Demonstrated experience leading large-scale, cross-functional technical programs in Agile software development environments
Strong knowledge of Software Development Life Cycle (SDLC) methodologies, Agile and Scrum practices, software architecture concepts, APIs, system integrations, cloud platforms (Azure, AWS, or GCP), and DevOps/CI-CD practices
Proven experience utilizing delivery and project management tools such as Azure DevOps, Jira, Confluence, GitHub, or similar platforms
Strong written and verbal community skills with ability to translate complex technical concepts into clear business focused communication and recommendations
Experience leading cloud modernization, platform transformation, healthcare technology, SaaS, interoperability, or other regulated industry initiatives
PMP, PMI-ACP, SAFe, Certified Scrum Master (CSM), or similar program/project management certification preferred
Ability to maintain discretion when handling proprietary and confidential information
Ability to travel as required, up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Position Salary Range: The annual base salary range for this full-time role is $90,000- $120,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at View phone number on click.appcast.io, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.