Head of Service Management

Full-time

Service Manager - Marvera Casselberry

We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.

Competitive Pay • 401k with Company Match • Comprehensive Medical, Dental and Vision Plans • Paid Life Insurance • Employee Referral Program • Short and Long Term Disability • Paid Time Off • Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth

Organize, prioritize, and guarantee service requests and repairs are made correctly and in timely manner

• Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times
• Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner
• Understand and execute service requests using computer software systems daily
• Keep basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
• Follow and enforce the company's policies and procedures
• Communicate effectively with residents, fellow associates, vendors, and supervisors
• Work with community director to handle maintenance-related resident problems
• Assist community director with documenting counseling sessions with maintenance staff
• Maintain a preventative maintenance program to minimize emergency and service repairs
• Assist with recruiting, hiring, and training of quality staff; Work with community director to obtain competitive bids for maintenance-related expenses
• Purchase supplies and vendor services using standard purchase order systems and proper bidding procedures under the supervision of community director
• Monitor inventory and maintain appropriate levels of parts and supplies

1+ years of hands-on general maintenance experience

• Strong proficiency with property management software systems
• Availability to work a flexible schedule, including weekends
• Applicants are evaluated on the basis of job qualifications-not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.