Head of Operations Management (m/w/d)

The Operations Manager provides direct leadership to production and sanitation teams and works cross-functionally to align operations with broader site and supply chain objectives. This role requires a hands-on leader with strong manufacturing expertise, proven ability to improve plant performance and a track record of developing teams in a fast-paced environment.

Lead daily manufacturing operations across cheese and cream production, ensuring attainment of production targets and service levels

Serve as acting site leader in the absence of the Site Director, ensuring continuity of operations and decision-making

Drive execution discipline across production planning, scheduling, and line performance

Quality and food safety compliance; Conversion cost performance; Monitor performance daily and implement corrective actions to address gaps.

Lead root cause analysis and problem-solving to improve plant performance and reduce variability.

Champion a "Safety First" culture and ensure compliance with OSHA and company safety standards

Ensure all food safety and quality programs (GMPs, HACCP, SQF) are followed and embedded in daily operations

Lead and develop a team to include Production Managers, Clean in Place (CIP) Sanitation Manager

Build a high-performing, accountable culture focused on safety, quality, and results.

Drive talent development, training, and succession planning within operations.

Ensure appropriate staffing, performance management, and employee engagement.

Partner closely with all departments within Cacique Foods

Ensure alignment on production plans, material availability, and finished goods flow

Collaborate to resolve operational issues and improve end-to-end performance

Drive Lean manufacturing and continuous improvement initiatives to enhance efficiency and reduce waste

Support delivery of plant financial targets, including conversion cost and cost of goods sold (COGS) performance

QUALIFICATIONS & EXPERIENCE Bachelor's degree in operations, Engineering, Food Science, or related field (or equivalent experience)

Minimum eight (8-12) twelve years of manufacturing experience, preferably in dairy or food production

Minimum five 5+ years of leadership experience in plant operations or production management

Strong knowledge of dairy manufacturing processes (cheese and/or cream preferred)

Demonstrated success driving operational KPIs (quality, yield, cost, safety)

Experience with Lean, Six Sigma, or continuous improvement methodologies

Strong financial and operational acumen, including cost management and productivity improvement

problem solving & root cause analysis

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