Network Technical Services Support

Network Administrator

We're looking for passionate individuals to join our team to help us maintain that focus every day. The Network Administrator holds a pivotal role in the conception, execution, and upkeep of robust server and network systems, guaranteeing optimal performance, security, and accessibility. This position encompasses leading remediation efforts, offering guidance and mentorship to support staff, delivering advanced technical assistance to colleagues, and developing business continuity endeavors. The position aids Network Architects in project implementation tasks as directed. The position is responsible for promptly addressing service outages and infrastructure issues, regardless of standard business hours, showcasing exceptional technical expertise, a high degree of autonomy, adept problem-solving prowess, and strong decision-making acumen. They are integral to the smooth functioning and evolution of network infrastructure, ensuring it aligns with organizational objectives and technological advancements. Schedule: Monday - Friday, 9:00am -5:00pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 40% or as needed.

Advanced Systems Administration: Applies advanced knowledge and experience to configure, manage, and troubleshooting complex network infrastructures, including routers, switches, firewalls, and VPNs. Skills to develop and implement business continuity plans to ensure network and server systems' resilience against potential disruptions or disasters. Network Administration: Required to understand network administration principles, including LAN/WAN management, firewall configuration, VPN setup, and network security protocols.

• Server Administration: Proficiency administering various server platforms such as Windows Server, Linux/Unix, and virtualization technologies like VMware or Hyper-V is essential for maintaining robust server systems.
• IT Security: Strong understanding of IT security best practices, specifically access control, data protection, encryption methods, vulnerability assessments, and incident response procedures.
• Cloud Technologies: Ability to administer services running in cloud computing platforms, including cloud-based infrastructure deployment, management, and optimization.
• Troubleshooting Expertise: Must be able to quickly diagnose and resolve complex network and server-related issues across multiple systems and platforms is crucial. Adept at documenting system configurations, procedures, and troubleshooting steps, as well as generating reports on system performance, security incidents, and compliance status.
• Leadership and Mentorship: Need to be able to provide guidance, mentorship, and technical assistance to support staff, to foster a collaborative and productive work environment. Demonstrate an ability to work independently, make decisions aligned with our Technology Plan, and prioritize tasks effectively to ensure optimal performance, security, and accessibility of network and server systems.
• Required to promptly address service outages and infrastructure issues, even outside standard business hours, demonstrating commitment to maintaining system uptime and reliability.
• Collaboration with Network Architects: Assist Network Architects in project implementation tasks as directed, demonstrating flexibility and collaboration to achieve organizational objectives and align network infrastructure with technological advancements.
• Management Information Systems (Required), Bachelors: Management Information Systems5 to 7 years' experience supporting and administering network infrastructure systems. Cisco Certified Entry Networking Technician (CCENT) - Cisco Systems, CompTIA Network+ Certification - CompTIA, CompTIA Security+ Certification - CompTIA, Microsoft Certified Professional (MCP) - Microsoft, Microsoft Certified Systems Administrator (MCSA) - Microsoft, VMware VCP-DTM - VMware