FULL-TIME ADMINISTRATIVE PROFESSIONAL

Onsite Administrative Assistant (Del Webb Sweetgrass)

Salary Range $19.00 - $24.00 Hourly Position Type Full Time Category ELVONS

Role: Onsite Administrative Assistant

Community: Del Webb Sweetgrass

Pay Range: $19.00 -$24.00 per hour (depending on education and experience)

Job Type: Full-Time

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Respect: for our customers, employees, and company; Personal Relationships: we are a professional services company; Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Community Summary

Our vibrant 55+ community offers a perfect blend of active living, beautiful amenities, and friendly neighbors. Explore our site to discover all the ways Sweetgrass can help you live your best life!

Our community amenities are designed to support an active, social, and relaxed lifestyle, with spaces to connect with neighbors, stay active, and unwind. Whether you are enjoying time outdoors or taking advantage of our indoor facilities, there is something for everyone to enjoy. The Lakehouse office and gathering space, community pools, fitness center, dog park, sport courts, putting green, and community parks.

The Administrative Assistant serves as a key member of the Del Webb Sweetgrass management team and provides administrative, operational, and customer service support to the Community Manager, Board of Directors, staff, residents, committees, and vendors. The position is responsible for supporting the day-to-day operations of the Association office, facilitating communications, maintaining records, coordinating meetings and projects, and providing exceptional service to residents.

Administrative Support

Provide confidential administrative support to the Community Manager and management team

Draft, proofread, distribute, and maintain correspondence, notices, reports, and community communications

Receive, sort, distribute, and process incoming mail, packages, deliveries, and correspondence

Monitor and respond to Association emails and telephone inquiries

Maintain office supply inventory and coordinate ordering of supplies

Assist in the preparation of Board, committee, annual membership, and special meeting materials

Resident Relations and Customer Service

Serve as a primary point of contact for residents regarding Association operations

Respond to resident inquiries in a timely and professional manner

Coordinate resident requests with management, maintenance staff, vendors, and contractors

Assist with homeowner onboarding and welcome materials

Coordinate service requests and appointments with residents, vendors, and contractors

Maintain contractor and vendor files, certificates of insurance, and service records

Maintain homeowner account records and ownership documentation

Responsibilities may evolve based on Board direction and community needs. Associate degree or equivalent work experience

Minimum two years of administrative support experience

Demonstrated proficiency with Microsoft Office applications

Experience in HOA management, property management, hospitality, or similar environments

Bilingual communication skills preferred

Exceptional customer service and interpersonal skills

Excellent organizational and time management abilities

Working knowledge of HOA operations preferred

Ability to sit for prolonged periods at a desk and work on a computer.

files, office supplies).

Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.

Visual acuity to read printed materials, spreadsheets, and computer screens.

Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.

Ability to work in a standard office environment with moderate noise levels.

19.00 to $24.00 per hour, depending on education and experience.

Medical Insurance

• Dental Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• Education Reimbursement
• Employee Assistance Program (EAP)
• 11 paid Holidays

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