Shift Front Desk Receptionist

Front Desk Agent
The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
All "check-in" policies and procedures must be followed without any exceptions.
Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
Be familiar with the fire alarm system operations and report all incidents to management.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
Perform the role of valet attendant as required based on shift schedules.
auditory and visual skills; Ability to detect auditory and/or visual emergency alarms. High school diploma or GED; Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
Related experience and/or training.
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
No travel is expected for this position.
Intermediate MS Office
Previous Front Desk Experience.